MyzoneMyzone is an innovative wearable heart rate based system that uses wireless and cloud technology to accurately and conveniently monitor physical activity. Myzone delivers a fully connected solution for fitness club operators and is respected as the fit...
Myzone (myzone.org) has 922 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Nancy T.
I love Myzone- there is a missed workout every so often but for the most part it works so much better than it used to. I really rely on the workout summaries and find the competition motivating! I can’t miss a month so it holds me accountable. Thanks for a great product!
Michelle
The connection is not always good, my reading will not change for a while then suddenly it will jump up, I am not completely sure it is accurate.
Response from MyzoneMar 17, 2022
Hi, Michelle, Thank you for taking the time to leave this feedback, but we are sorry that this is happening and we would love to help you fix it. If you have not already connected with our support team, you can reach them by tapping the menu icon on the app and selecting Help>Support. We are confident we can get this working as the accurate and motivating tracking tool you expected! In health and gratitude, Team Myzone
Vickie B.
I purchased the MyZone switch. I noticed it goes in and out at times during workout. I feel the switch belts may have a problem. I have had a MyZone since the company launched and have been very pleased with all the other purchases.
Response from MyzoneMar 17, 2022
Hi, Vickie, Thank you for being with us from the start! We are really so sorry to hear you've had some issues with the Switch--if you have time, please do feel welcome to connect with us at [email protected]. We would love as much detail as you can provide about any trouble you've had so we can make sure we can correct any problems. In health and gratitude, Team Myzone
Rhonda D.
Love tracking my workouts and knowing how hard I'm working. I'd love it if it were easier to synch with my Apple watch!!
Response from MyzoneMar 17, 2022
Hi, Rhonda, Thanks so much for sharing your experience! Getting all our tech gadgets to talk to each other can be a challenge, we know--we updated our Apple Watch connection guide yesterday, actually! Here is the fresh version: https://myzonesupport.zendesk.com/hc/en-us/articles/360041255911-Apple-Watch-How-to-Pair-and-Upload-Workouts. We hope that helps! Thank you again for being a part of our fitness family. In health and gratitude, Team Myzone
sara Y.
It’s a must have. Very useful, but sometimes it takes time to start counting and other times it’s hard to connect with the phone
Response from MyzoneMar 17, 2022
Hi, Sara, Thanks so much for including Myzone in your fitness habit--we are so happy to be here! Lags in connection are definitely no fun though and we want you to be able to get to it as easily as possible. If it is slow to activate, do make sure that you've moistened the sensors on the back of your strap and that it is also free of salt (the module too! you an wipe that with a damp cloth or swab around the snaps). Also, if you are using an MZ3 or MZ1, do make sure any other apps or gadgets that could connect to the belt via Bluetooth are closed out entirely so the belt can link right up to Myzone. If that doesn't help though, please do let us know and we can continue to help! Just tap help>support from the menu on the app. In health and gratitude, Team Myzone
Mel R.
I really enjoy seeing how I’m going during a gym class. If you forget your myzone then there is no evidence of the work out. I mean did it actually happen.I’ve seen girls run out to their cars to get theirs during a class. Only thing I don’t like is the ever changing max heart rate. Some days I’m full of energy I may have had a break from exercise and I maintain a high heart rate. It’s not something I’m going to repeat but there goes the heart rate. Now if I get to yellow zone it’s amazing. I’m 60 next year. I’m not planning some major physical feat. Just want some reward for my efforts.
Response from MyzoneMar 17, 2022
Hi, Mel--thanks so much for your feedback and for being a part of our fitness familly! Part of Myzone's foundation and truly a value of ours is accurate and fair fitness for all. We absolutely believe that an accurate max heart rate makes the most of your your training effort and also keeps that playing field level for everyone in challenges. We only adjust max heart rate up if you exceed your current max heart rate for longer than 30 seconds. It will adjust to the average during that time, not the peak rate to ease it in. That said, if you believe yours was adjusted in error due to your belt picking up some extraneous electricity, please do let us know and we can review your sessions! Just tap Help>support from the menu on the app. In health and gratitude, Team Myzone
Conde H.
Had less issues with my MZ-3 than the original or Switch. Was disappointed that wearing it on my wrist is not conductive ti my HIT workouts. I only switched to Switch for wristband feature.
Patricia
I really like it. But stresses me out when it loses connection. Or all of a sudden doesn’t measure properly and it’s in grey when you are working out at same intensity. Overall I love it
Response from MyzoneMar 17, 2022
Hi, Patricia, That stresses us out as well, and we absolutely want to fix it! If you have not already tried our support team, you can contact them via the app by tapping the menu icon, selecting Help>Support. If you have tried that, please contact [email protected] and we can investigate your ticket and take it from there. Thanks so much for your feedback--we look forward to getting this working with no gray zone hiccups for you as soon as possible. In health and gratitude, Team Myzone
