MyzoneReviews of myzone.org

Response from MyzoneMay 12, 2022

Hello and thanks so much for sharing your feedback! It sounds like you may need a new chest strap. If you email [email protected] we can take a look at the warranty date and send out a new one if it wore down too soon. In health and gratitude, Team Myzone

Response from MyzoneMar 31, 2022

Hi, David, We definitely do not want to take away features you loved, to be sure! Please let us know in as much detail as possible what went missing here: https://www.myzone.org/feedback. Thanks so much for your time--we really do appreciate that you have chosen Myzone to track your fitness journey and if we can ever do anything to help improve your experience, we are here for it. In health and gratitude, Team Myzone

Response from MyzoneMar 31, 2022

Hi, Tess, We are truly sorry for the trouble here--please email [email protected] and we can investigate your ticket and submit as a bug if there is no solution. Thanks so much for your time--we recognize that spending it on sorting out these things is not ideal and really do appreciate the opportunity to get you back up and running smoothly as quickly as possible. In health and gratitude, Team Myzone

Response from MyzoneMar 31, 2022

Thank you for your review! We do link up with several watches--many on our team use it with Garmin, Apple Watches etc. If we can entice you back at all, please connect with us at [email protected]. In health and gratitude, Team Myzone

Response from MyzoneMar 31, 2022

Hi, Marjorie, We completely understand how much every MEP counts and are sorry to hear you've had some go missing. Have you contacted support? If not, you can reach them here: https://myzonesupport.zendesk.com/hc/en-us or via the app menu under help>support. If you have already submitted a ticket, we are happy take another look. You can reach our customer experience team at [email protected]. In health and gratitude, Team Myzone

Response from MyzoneMar 31, 2022

Hi, Bob, Our team is always happy to review your max heart rate to ensure you are making the most out of your training. Please let them know a workout that represent close to the top of your effort and they can extrapolate an appropriate max from there. You can reach them here https://myzonesupport.zendesk.com/hc/en-us or via the app menu under help>support. In health and gratitude, Team Myzone

Response from MyzoneMar 31, 2022

Hi, Rita, Thank you for sharing your feedback--it definitely helps us improve! It sounds like this may be on your app or website, right? While many people to take a lot of pride in their MEP count, we do hear you and don't want any of our features to be a nuissance you cannot fix. If you could connect with our support team and show them a screenshot of this, they may be able to help make some adjustments, and if not, can guide you to our feedback page. They can also try to help with your connection issues. It should link up to anything that reads analog, Bluetooth or ANT+. You can contact them here: https://myzonesupport.zendesk.com/hc/en-us or via the app menu under help>support. In health and gratitude, Team Myzone

Response from MyzoneMar 31, 2022

Hi, Stephen, We pride ourselves on accuracy, so absolutely want to make sure things match up and that you get every point you earned. If you have not already done so, please connect with our support team here: https://myzonesupport.zendesk.com/hc/en-us or via the app menu under help>support. If you have already submitted a ticket, we are happy to take another look. Just email [email protected] and we will get to the bottom of it! In health and gratitude, Team Myzone