MyzoneReviews of myzone.org

Got the belt and unit as a present. Stopped working after 3 months. Has then taken 4 months to get agreement to return. The unhelpful desk is just a joke. Then they suggest I return it to them at my expense. Then it’s 2/3 weeks without the unit for them to decide if they will replace. No one seems to think about customer service and the clowns at David Lloyd keep pushing them .... I wonder why. I think it may be time for trading standards as this is just a joke. Avoid this company as when things go wrong they have not got a clue

Multiple dropouts, missing data, and 1 unit replaced under warranty already for a charging issue The ‘help desk’ is a joke - misleading and contradictory information seems to be the objective. Have been in contact with device desk email that the bot will no doubt post in response to this review, again to no avail - they just do not care. At all. I get that is not like a Garmin (and is way cheaper) but it should do what it actually claims! Nothing more than a toy, and really a waste of money. Buy once, buy properly and avoid

Not one good review for myzone belt, what a surprise. Supposed to last 6 months on battery, dies three times a week, mep’s are constantly not correct, I’ll be tracking them on my watch at 200 and it’ll upload half of them. Tried contacting customer service all they have is a bot to talk to and then a week later some random person will email you and tell you a bunch of useless information that doesn’t pertain to my problem, like don’t open it it’ll cause issues, well yeah it’s a sealed unit why the f would I pry it open? Don’t need to see cheap Chinese board and resistors. Don’t waste your money on this piece of junk, it’s a gimmick item that doesn’t work, complete waste of money.

Purchased new Myzone after leaving Bannatyne’s and having to hand it back. New one won’t hold charge for more than 72 hours. Customer service was good to start with but since returning it last Monday I’ve had zero contact and no replies to any emails asking for updates. Disappointed that I’ve had to return this new belt but even more disappointed in lack of customer service.

Waste of money, I've had mine just over a year and it won't charge. Used USB port as stated and wouldn't hold a charge for last 3 months now given up completely. Continuously hear people moaning about these for differing reasons in the gym. Shame David Lloyd use these for blaze. Spoke with technical desk who advised I now have to buy a new one. That won't be happening, will get a decent brand and track on my phone.

The mz 2 is absolute trash. Typing this from the treadmill. Disconnects after 10 minutes of use EVERY. TIME. I. USE. IT. This thing has had seven months to air dry on my bedstand and it's still useless. None of the troubleshooting works and they can stand by their statement that it's waterproof all they want, it's not. As soon as I break a sweat it goes weird. The app is also totally unreliable, half the functions don't work on my Android. So disappointing and I will be telling my gym (that sold it to me) about it.

Very frustrated with this device and have decided to stop using it as causing me more angst than enjoyment. Have had it for about 6 months and the initial problems started after only a couple of weeks when it turned itself off and refused to reactivate. Contacted the help programmers and despite following all their instructions (reloading the app and re-pairing the device) it refused to restart. Eventually a fellow gym user suggested using a hairdryer to dry the responder as despite the products claim of being wrapper proof, moisture still got in. That did the trick. However since then I have been plagued by persistent problems of turning itself on and of, non registering of myself on the gym screen. Lastly the heart rate monitor readings continue to spike excessively (having had to put 4 knots in the strap to get it sufficiently tight and using electrode gel) making it virtually useless and pointless to record workouts.

Worst belt I’ve ever had, sometimes works ok then doesn’t register the activity or only part of it, bleeps on then off, have to stop and try to adjust it. The website doesn’t help at all. Waste of my money