MyzoneReviews of myzone.org

I bought a MZ Switch 2 months ago and find it frustratingly inconsistent with results. It drops out at random through workout regardless of the intensity of the workout, dropping way down into the light grey zone when should be several zones higher. I have also had it turn itself off altogether when wearing it on my chest while doing intense exercise. I have tried wearing it on my chest, wrist and arm and got completely unreliable results in all 3 places. I actually probably found it most unreliable on my chest where it is supposed to be most reliable. Very disappointed with my experience of using my first Myzone device. It is becoming more of a de-motivator in the gym than a motivator.

While this technology initially works ok, after a short time it simply is inaccurate and works spasmodically. Don’t waste your money on the product.

The UK customer service is appalling! No one ever responds to queries. The only thing worse is their belt monitors which break after only several weeks of use. I’ve had three break since July.

Terrible customer service! Never reply to tickets. My max HR has been too high for weeks but trying to get them to change it is impossible.

I have used a MZ-3 for a long time and loved it, so when the offer to ‘upgrade’ to the switch came, I jumped at the chance. Regret it immensely. The chest strap simply does not work- a quick read through the reviews will tell you all you need to know. It drops out at random through workouts, no matter how hard you are working. Reconnects at random, when it decides to work. Rushed, faulty, frustrating piece of garbage. Look elsewhere. *Follow up* while I appreciate your reply Myzone, I have of course been in touch with customer service prior to leaving the review- my initial ticket was ignored completely until I took to socials, which finally got a response. After much back and forth the help was ‘return the strap and we’ll send you a working one’ to which obviously I have absolutely zero faith- not to mention numerous reviews confirming myzone tends to ‘lose’ returns and then go right back to ignoring the customer

terrible customer experience.

Great for a couple of months, the belt/sensor died with no explanation. Waste of money, it’s just cheap plastic and very flaky. A ton of wasted workouts, too. Not recommended.

3 members of the family had the old myzone for over 3 years with few problems. We upgraded to myzone switch and all 3 of us had issues: It takes up to 30 mins to register, sometimes never. Mid work out it often turns itself off. Missing MEPs on a workout and very in accurate. The problem is the chest strap. On the wrist it works ok, but still under reads though. On a positive note the customer service folks are great but I am now on my 3rd Myzone switch, and they won’t offer me a refund. We all about to bin them. They are not worth the hassle. Save your money - dont get Myzone Switch