jonathan C.
Great product, great support
I have been using MyZone and one of their heart rate monitors for over 3 years and their devices and team have never let me down. I am currently 8 months in to my Diamond status and needed to ask My Zone to pause my status to prevent me losing it while I recover from yet another surgical proceedure. Abigail at My Zone actioned my requst within a few minutes of me sending it. I think this is the third time in as many years that I have asked for their support and they have provided it quickly and comprehensively. Why can't other companies be like them??
Response from MyzoneSep 11, 2026
Hi Jonathan, Thank you so much for your fantastic review and for being part of the Myzone community for over three years! We are so pleased to hear that our devices and team have continued to support you throughout your Myzone journey. We will be sure to pass your kind words on to Abigail, who will be delighted to hear that she could help so quickly with your status freeze. Wishing you all the very best with your recovery, and we hope to see you back continuing your Diamond status journey when the time is right! 💎 Thank you again for your continued support and for such wonderful feedback! - The Myzone Customer Care Team