MyzoneMyzone is an innovative wearable heart rate based system that uses wireless and cloud technology to accurately and conveniently monitor physical activity. Myzone delivers a fully connected solution for fitness club operators and is respected as the fit...
Myzone (myzone.org) has 922 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Martin
The newer MyZone belt system is pretty amazing. I used the chest strap for normal workouts and the watch strap for other oddball things like certain sports where you gear up, etc. But I have noticed the watch consistently has lower meps that the chest strap… and not just a small difference but more like 15% less for a similar activity. I just thought you’d like to know if not already. Cheers
Carolann
I have really enjoyed using Myzone for many years now. It helps hold me accountable for my energy output during my workouts!
Response from MyzoneMar 8, 2022
We are so happy to hear that Myzone has helped keep your effort where it should for each session. If there is anything else we can do to enhance your experience, we always love to hear from our community. Please don't hesitate to connect at [email protected]. In health and gratitude, Team Myzone
David B.
I love the MyZone App which I have had for over a year. It is easy to use and has really helped my training. It helps me keep focused. The only small thing I don't like is the recent upgrade as it is not easy to compare performance with prior months. Thoroughly recommended.
Response from MyzoneFeb 10, 2022
Thanks so much for your feedback, David! We will absolutely share that with our app development team to see if we can make make it easier to view effort over time. We truly appreciate that you've chosen Myzone to track your effort--always feel welcome to share ideas and have fun earning your MEPs! In health and gratitude, Team Myzone
Andrew R.
After two straps failed in under 12 months, both just outside the 3 month warranty, I wrote my initial review based on my frustration with the quality of the product and the very stand off response from the support team. However, it is much to the company's credit that I received a very detailed response to my review from the US, which took me through the possible causes and led to me receiving a completely new set up under the 12 month warranty for the module. It would have been better if this level of support and concern had come from the Australian support team, but I am encouraged that the time taken to outline my concerns will be passed on and help to improve what is otherwise a very effective and motivating training aid.
Response from MyzoneMar 12, 2021
Hi, Andrew, We are truly so sorry to hear about this experience. Belts are covered by a 12-month warranty so we are absolutely able to replace that for you. We would love the opportunity to take a second look at your case(s) with you to assist with replacement and root out the problem so this does not occur again. We agree 100% that two belts in 6 months is not acceptable quality but also believe we can sort it out to get you effectively tracking your efforts for the long haul. You can connect with us directly at [email protected]. Thank you sincerely for your time, and our apologies again for the frustration this has caused. In good health, The Myzone Team
Philip J.
Had myzone for 4 years, not had much of a issue. Replaced strap once because dog eat it...Had a problem to start with loading data onto phone but then was told I did not have location on, after that work fine. Set up must be done on compatible phones. Battery life good. Waster resistance good. MEPS are addictive..
Response from MyzoneOct 25, 2020
Thanks so much for your review--we hope you're having fun earning those MEPs! Keep up the great effort, The Myzone Team
Amy G.
I bought the MZ-3 belt and then got another as a gift so have been trying to return it since March as I don't need two. The belt itself is great and I love using it for workouts, the point system is really motivating. The customer service over the last 4/5 months trying to get a refund has been pretty terrible until recently. Understandably it was difficult during COVID-19 and the returns centre was closed so I remained patient. I eventually managed to get through to a lovely lady in the US called Sarah who was SUPER helpful. (Thank you Sarah!!) She then passed me over to Jason in the UK for updates on the refund and it's now been processed. (Yes it's been 6 months but we got there in the end). Sarah is a credit to the business.
Response from MyzoneAug 29, 2020
Thank you for sharing your experience. We are truly sorry for the frustrating experience you have had with support until recently. We will absolutely look into improving this process and appreciate your feedback. Thank you for your patience, Amy!
