mywisely.comReviews of mywisely.com

This whole company is a scam. I have yet to receive dispute paper work and was told I have to wait 90 days for the investigation to be complete. I’ve had them resend the paper work twice and yet still nothing. The supervisors can’t help you, and literally tells you the same thing the customer service rep says. I have lost over 1,000 dollars and they told me welp at this point only thing you can do is wait. The worse bank ever, please don’t use them.

Stole my money from that wisely card And they don't give you a solution. they don't have security for that type of cases And never come back your money

I've had this card for a few years for my part time jobs. Fast forward I lost the card Saturday night called immediately explained the situation great ordered a new one I said expedite it because I had checks coming he said sure it'll be Wednesday so Wednesday comes nothing I call later that evening speak with another rep the gentleman never processed my new card request.So who's to blame for late fees and for my bills because 3days has turned into 5 days. So who ultimately bares the blame?

These people are scammers they are disgusting there selves & sending text messages to customers to hacked our accounts took over 2k and transferred to a debit card. Wisely dispute unit doesn’t help the same person that called to scam me sound exactly like the customer service agents. They closed the dispute in TWO DAYS with no evidence after they made me wait 10 days to supposedly receive paperwork that I never got to send in the proof.

I highly advise everyone to stay away from wisely and adp. They are very suspicious. I have had an account with them for only a few months so far. The last week has been very difficult to access my money. Been told to wait 48 hrs. Blah blah blah. After a week of the same issues of not being able to access my hard earned money. I called up customer service. I had a representative accuse me of being a gambler and told my transactions were being flagged as fraudulent. .. I had to tell them several times I wanted to speak with a supervisor. Supervisor claimed their name was "ringy" and told me they saw nothing wrong and that I should have no issues. Yet I cannot spend my money because I am getting denied left and right due to card status. I will be ending all business with this bank after this

Wouldn't recommend this card at all, even if it was the only debit (or whatever it is) card on earth. I was able to withdraw cash from this thing, but not able to deposit any money back on it, so what's the point? Also, mine doesn't have a chip on it, only a swipe tab, so again, what's the point? Finally, there are certain fees (some of which are way expensive) to do any transaction, what's the point? Overall, do not use.

This company is not legit for US users. I believe the company sells our information are stills it themselves. I've gotten money taken out and increments of $1 that added up to 40 bucks. They did an investigation and said that it was me that used it. Now today I found out that somebody used my card again after getting a new one for 500 bucks to Apple bill from New Jersey somewhere and I live in California. If I could give zero stars I would but you can't. This company is a fraud. Do not use it

Wisely kept emailing and targeting me w "Upgrade Your Card" ads. It doesn't cost anything, so I finally did it. To do so, you have to upload 2 pieces of ID on their site. I was able to upload one, but their site didn't give an option to upload the 2nd ID. Since I didn't upload two IDs, not only was my card not upgraded they're now saying they're going to cancel my account altogether. I called in to their CS department yesterday (2/14). Was told the only dept that can reverse the cancelation is open only 10a-3p PST, so call back the next day. I call back the next day, they said I'm not supposed to call them, but that that dept is going to call me. I asked from what # cause I don't pick up random numbers, they said they don't know. I asked is there an email address I can reach someone instead, they said no. This is definitely a company I would NOT trust with anything, least of all $.