mywisely.comReviews of mywisely.com

I have my wisley card and put my tax money on it and I have an amount of 2,745 USD and I have not used my card for a while, then when I started to use it, they locked my card and kept declining. I asked them to unlock the card, the agent tells me that the card takes two days to unlock. And the reason they locked it is because they noticed that my account stayed at the amount for a while and it automatically locks when they don’t notice any transactions for up to an week. But the problem is that this has been going on for two weeks. I make one transaction then later again, it locks! This is so stressful for me. I could be stuck in the middle of the road and at any given moment, it will lock on me. And god knows what will happen to my money!

Very bad experience. I would advise anyone to stay away from wisely or ADP PREPAID cards.

Wisely steals money form your account for purchases not made by you.

The absolute worst company I’ve ever dealt with. Deposited a check on the mobile app - then they tell me to write void on it and it didn’t go through (as they claim) I call the check owner and they claim it did process through them and I NEVER received the money. They have the worst customer service I have ever received.

unbelievable rip off. Try to with draw money (they only have really shady ATM, like gas station. Security check by Text. ok, not unreasonable. Then you find out that they charge $50 (yes you read that correctly) for text verification. $50 for them to ask you if they have permission to give you your money.

This company is horrible my card been hacked twice in 6 months I've been charged $25 to get a replacement card in 3 days instead of having to wait 10 days and I have to wait 45 days to get my money back this is not my fault that my card keeps getting hacked this is . wisely lack of security my card was used in Davenport Florida I've never been to Davenport Florida they took $300... I need my $ to pay my bills I'm stressing of who I'm gonna pay my rent back ..6 months ago is $547 they made me wait til the 45th day to get my money it don't take 45 days to handle dispute I will discourage everyone at my job to not use the wisely card and anybody I ever see in public or anything I will tell them do not use wisely ADM wisely is horrible customer service they do not care about their card holders they just hold your money even though you don't they know you did not do that transaction they don't care they will hold that money for 45 days regardless I will discourage everyone for the rest of my life to not use them wisely card I think nobody charged my card except wisely put the fraudulent charge on there so they can take my $300 hold it for 45 days and charge me $25 to get a replacement card there are too many people getting hacked too many times for this issue to continue obviously either wisely is doing it themselves or they do not care that somebody is hacking into their accounts they obviously do not care about their card holders

I had my card compromised and it has been a NIGHTMARE ever since! They denied me the 1st time so I sent a request to re-open and now am STILL waiting for it to be resolved even though I've called Ebay myself to do the "investigating" for them but they still won't give me my money. Their resolution letter had no reason for it being denied in the 1st place and here I am still waiting for my money months later. They are rude and not willing to help what so ever when I call and refuse to help me resolve in a timely manner after I even did their job for them. STAY AWAY FROM WISELY!!!!

I only use this card cause of my work. But customer service is poor. I keep getting decline notifications when the payment already posted . This card has robbed me of funds and they don’t want to admit it. Their customer service is overseas and they don’t know how to keep track of accounting or billing issues. Takes weeks to get back money