mywisely.comReviews of mywisely.com

I will not recommend this card to a dog

Hello, I got a email from this company about a card number with the last digits of 7244. However, I never requested a card from your company or heard about this company until I got a email. I attempted to contact this company and constantly requested customer service but the AI machine would not allow me to talk to an actual person. I plan on sending the email to the necessary agencies to investigate this matter.

I have had an account for several years. My husband is also a card holder on this account. He started a new job and we received his first direct deposit just fine. Yet Friday it didn't deposit (despite claiming 2 day early pay) And after an extremely frustrating customer service call that I could barely understand and waiting for a supervisor they claimed that a update had changed it so only 1 person on the account could receive deposits.But yet we got one two weeks ago! How does this make sense? Now I have to figure out how to get his check reissued and will be using a different bank. Who are they to randomly decide new rules? Avoid this card at all costs

You guys are the absolute WORST. THE WORST. Every time I’ve had to work for a company that uses you guys, it’s always a hassle and millions of hoops. Now it’s taken a MONTH and you still have yet to update my partner’s info to get his card (change of address) so he can have the money he WORKED FOR. A procedure we’ve been told again and again would take two days. So who’s sitting on their lazy behinds and taking a month to fix that? Who’s doing not a thing all day? You guys can rot. I hope everyone in your lazy company goes without just as long as you have made him and others. DISGUSTING. Waste of my time to even call you for help. Every representative is absolutely useless. I will find every single avenue there is to leave a review for this nasty company.

My wisely I been with for over 8 years allowed Disney plus go in my account and steal 80.00 when I already paid 13.87 which is the monthly fee I pay for there services. They denied my claim and told me to write a letter. My wisely card is a scam. Don’t use the services.

I contacted Wisely when fraudulent charges occurred on my Wisely Pay Card overnight. They informed me that they would lock my account and reissue another card within 7-10 business days and also they would send a document which required my signature and return that within 10 days. This occurred 2.5 weeks ago and I still have not received a replacement card or the document. I called the fraud department, informed them of the situation, they reissued another card, which was expedited for delivery within 7-10 business days. I have a tracking number and according to that a replacement card is set for delivery tomorrow 9/30/2026 between 12:00pm and 4:00pm. They refused to expedite the delivery of the document which requires my signature. When calling the fraud department I have to engage in conversation with foreign people that speak broken English with an Indian accent. That makes this even more discouraging. The timeline for recovery of the fraud committed on my Wisely Pay Card can take up to 90-days. I understand it is time consuming however they have the required tools to recover lost customer funds. Doing business by mail with this company is no walk in the park. Each time I have contacted Wisely I get a different response. This may be due to the lack of training or their employees are there to occupy a seat and get paid for it without putting in the effort to satisfy customers.

Nothing they are foreign three different agents I called could not help me I'm disgusted.

Literally the shadiest company in the world. They will steal your money, issue you a card that won't work, giving you the run around to try your card in an hour at another merchant. They are a scam company 10000% avoid Wisely at all cost. I don't know how they haven't been sued yet! Worst customer service on the planet completely incompetent and quite frankly don't give a shit.