MyTennisLessonsReviews of mytennislessons.com

I started working for MyTennisLessons around 2015 and I must say it has been an absolutely wonderful experience. Finding these guys was a game changer for me. They are a pleasure to work for and have sent me many great clients over the years. They are always engaging and doing everything they can to make sure the experience for both coach and client will be the best. John Hayes and his staff of cool hardworking people has made this an awesome job for me and for that I can’t thank them enough. As a boss John has always been extremely helpful about anything that I have ever needed or questions that I have had. I would highly recommend MyTennisLessons to any coach looking for a job and to anybody who is interested in learning how to play this great game Five stars ain’t enough, I will give these guys 10. Cheers Lars Nagel Atlanta, Ga

I have partnered with MyTennisLessons.com for two years now. Working with John, Jesse, Nicole and Andrew couldn't be easier. I highly recommend MyTennisLessons to any students looking for a coach or any instructors looking for clients. Keep up the good work! Matthew Horwich

Hi, my name is Lawson Campbell an avid coach with mytennislessons for a number of years, this company allows students and coach to meet accross the country at their convenience. This organization allows you to choose a coach in your area or zip code, also you can view coaches reviews and profile. I am very impressed with the management style of this company, each coach is their own boss, no pressure. Any issues is always dealth with professionally by Jesse and John. Coaches are paid in a timely manner, I would recommend and coach to work for my tennislessons. The app or program is user friendly you can see your students and contact number and choose the hours and days in an organized manner. I am happy to work for mytennis lessons thanks for all the years and experiences.

I was excited about getting started with MyTennisLessons, but the experience quickly turned sour. After deciding on a potential coach, my partner and I reached out to book our first lesson. The coach texted me in less than an hour, which at first I thought was a good sign. I asked him if he was available on Saturday. He responded that he was, then went ahead and booked the lesson without me even confirming that the time worked for us. This left a bad taste in my mouth. After conferring with my partner, we decided to hold off on the lessons and look into other options. I texted the coach as much, asking him to please cancel the lesson for Saturday. He said he would. The next morning, I woke up to see I'd been charged the full amount for 6 hours, and that this Saturday's lesson was still scheduled. I tried texting the coach again, who has yet to answer me. I then tried calling the "Support" team for help. The automated voice told me that all their support team were "busy" and prompted me to leave a voicemail. This didn't sit well with me. I then chose another option on the dialer, "getting started," and my phone call was immediately answered. Funny how that works! I told the Sales Rep about my situation, and he told me that this is the wrong department for my inquiry. I asked him to transfer me to the relevant party, to which he replied that all refund/billing requests are handled by email. I said, "so then the option to speak to someone that I tried earlier is a fake option?" He simply instructed me again to send an email, and I told him I already had and wanted to speak to someone. After a couple more minutes of unhelpful back-and-forth, I told him that since they wouldn't be assisting me, I would just have to call my bank to cancel the several hundred dollar transaction. He said, "yeah, you can do that too." If MyTennisLessons' business model is to charge people upfront for a package that they might not even end up using, it only makes sense that they would have actual representatives to speak to in an actual billing department. Not just punt people off to write an email. Also, allowing potential customers to cancel lessons on our end in the event of unresponsive coaches. Very unhappy with this service.

Easy process and we love our instructor!

The booking process on MyTennisLesosns was very simple. The lady on web chat helped me choose between three different tennis coaches. I chose coach Ned who gave me a call a few hours after my reservation went through. I have been taking lessons from Ned for 3 weeks now. My game has improved tremendously. I'd recommend MyTennisLessons and coach Ned to anyone looking to learn how to play tennis.

I actually searched to find a place to review mytennislessons.com. Horrible experience. I started over a week before my trip and thought I had a pro. Then the day before my trip he cancelled. It took a few days for someone to get back to me. Finally once I was in Florida I got a text - don’t expect to ever speak to a human - stating another pro was available at a much higher rate. I can’t say with confidence it was not a bait and switch. That pro did contact me but had no availability because she had classes. I gave her 4 options and she said I needed to find someone else despite her profile stating she was available M-F 7-7. They did refund my money but then canceled. I had to find someone else with a few days left on my vacation. Stay away from mytennislessons.

Worst company I've ever worked with. They charge you up front and then never respond to support requests