MV.HealthReviews of mysteryvibe.com

I’m trying to reconcile the reviews here that indicate they were able to use the product and return it for a full refund. My issue is that on the company website they return policy is quite clear indicating that the external seal must be intact to get a refund Following up. I’m confused by Soums response to me, based on an earlier comment. User Chad apparently opened the package since he tried the product on. Soum’s response was that the 30 refund policy would be honored. This conflicts with the response to my question indicating that the package needs to be intact for a refund .

It seems like it would be a helpful product; if it fit. The marketing claims it will fit 90%. I might be on the larger side of the bell curve but I wouldn't say top 10%. It hurt putting it on even while flaccid. This is coming from an engineer in the field of medical devices; following the directions.

Kriz was great to work with, I felt a little awkward returning an adult product. I was very comfortable working with Kriz. Great representative for the level of service your company provides.

The staff at the company went above and beyond with what I needed. The level of service that I received was exceptional and very professional. Their response was immediate and provided exactly what I needed. Excellent company with customer satisfaction as their priority.

Have used other massagers for a lesser price with much better results. I was refunded my money. Customer service was exceptionally in helping me out.

Initial experience was as advertised. Worked well…. All three times used over several months. After that the device would not charge. Plugged in and shows fully charged but unplug and doesn’t turn on. That’s a lot of money spent for three uses.

I accidentally damaged my Crescendo 2 and thought it was worth a try to contact customer service to see if they could help. Antonette was amazing... and they are shipping me a new device! I've been using the Crescendo 2 sporadically for about a year but now that I recently downloaded the app I find it a LOT easier to use! I highly recommend using the app as the buttons are hard to use on the device. I would like to suggest to MV that they update the charging method so it is totally waterproof...using a micro usb really is outdated technology and it is easy to accidentally get water in that charging port. I also find the clitoral "wings" do not reach my vulva area unless I really push the device far into my vagina. Maybe if they made the wings part longer if would be more versatile and "fit" more women. Thank you to MV for your work to help people with their sexual issues!

MVHEALTH has great and helpful products fas needed for me, great and helpful customer service. Overall great experience all around. Was treated like I needed. Quick response item received earlier than expected. Had no problems. Fast and accurate delivery service.