MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.
MV.Health (mysteryvibe.com) has 269 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
mysteryvibe.com
Website
mysteryvibe.com
Category
Health Equipment
Location
San Mateo
Listed on Five Star Index
2026
About these reviews
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The company replied to 48% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The buttons are too hard to push (like it hurts my thumbs), bending the device feels like I’m going to break it, the app is confusing and shows a low level of user experience design testing—as do the buttons, which are also confusing when functioning without eyesight (in use). Would also be nice to charge like the better devices out there—a micro usb is archaic and the light is FAR too bright. Save your money for when a better version of this comes out.
Response from MV.HealthJun 10, 2026
Dear Leah, thanks for emailing us. We are glad that the issue is now resolved.
CD
Chris D.
No app support
The product is nice, but the remote fits not work well. It appears unpairs. What is really frustrating is the app does not work at all! You can't even download it from Google Play because it is not up to date. Even though they know this, they send several emails a week taking about how great the app is and it is pushed as a major selling point. Didn't push it off it can't even be downloaded! Very disappointing especially at this price point.
Response from MV.HealthMar 5, 2026
Dear Chris, Thanks for reaching out. So sorry for your experience with the Remote not pairing. Please let me ([email protected]) know your order details and I get a new Remote sent over as it should work seamlessly. Yes our Android App is currently being refreshed so it will be live on Google Play in a few weeks, in the mean time the APK can be downloaded directly from our App page: https://mv.health/pages/the-app
CH
Chad
No way it fits for 90% of men
It seems like it would be a helpful product; if it fit. The marketing claims it will fit 90%. I might be on the larger side of the bell curve but I wouldn't say top 10%. It hurt putting it on even while flaccid. This is coming from an engineer in the field of medical devices; following the directions.
Response from MV.HealthDec 9, 2025
Dear Chad, So sorry to hear about your experience. We totally understand that our products won’t work for everyone, that’s why we the 30-day refund policy. Please let me ([email protected]) know your order number and I’ll get your refund processed. Thanks, Soum.
RB
Rb
Device failed to work after three uses
Initial experience was as advertised. Worked well…. All three times used over several months. After that the device would not charge. Plugged in and shows fully charged but unplug and doesn’t turn on. That’s a lot of money spent for three uses.
Response from MV.HealthNov 5, 2025
Dear Rb, Thanks so much for sharing your feedback. I am so sorry to hear your product stopped working. Don't worry, we have full warranty for 2 years. Just let me know your order number and I will get a replacement sent over right away. My email is [email protected]. Thanks, Soum.
DU
Disappointed U.
Serious software/app issues
First off, the product feels really high quality right out of the box. As an engineer you can tell there was a lot of thought put into the design and manufacturing of the product which is great. Size/fit-wise I’m on the larger end and was concerned it wouldn’t fit properly but was pleasantly surprised. When it’s on the vibrations really do feel good and can get fairly powerful. Really, all of the hardwear is pretty good and the only reason I gave this two stars instead of one. My frustration comes from user interface and software within the app.
For starters, it constantly disconnects from your phone. If your phone screen locks, if you switch apps, or if you break line of sight you will need to reconnect which involves basically pressing a button near your ass and cant be done slyly. I mainly bought this toy for remote play, so having to reconnect this often with my partner makes its use completely impractical. It only connects via Bluetooth and can’t work via wifi over a distance like other remote play toys such as the Lush 3 which is another huge disappointment for its price tag. Additionally, once it is turned on I haven’t found a way to make it purely user-controlled; there is always some base rhythm or pattern playing and you can only add to the pattern manually. I don’t understand why it would be coded for this as other much cheaper products (again, see Lush 3’s UI for example) let you completely control it, leading to more spontaneous play in public. I want my partner to be able to randomly turn it on and surprise me instead of constantly humming in my pants and dying after an hour or two of use instead of lasting most the day because my partner can sporadically turn it on.
When the app actually works it’s still clunky and difficult to use. Creating custom patterns is not intuitive and the app frequently seems to have “lost clicks” as if it can’t register touch very well, and definitely feels like it was rushed to get the product out of the door.
When it’s in use, my partner has really enjoyed the vibrations when I’m fully inside her, but it’s not quite powerful enough for her to feel the vibrations when she isn’t literally pressed against it, so she only gets half the effect we thought she would. The benefit is barely worth the effort of putting on, setting up etc because IMO it slows down the heat of the moment especially if you are also putting on a condom.
Truthfully I would have returned the product if I was able to because of these frustrations but you lose the ability to return it once you open the product for health concerns as a sex toy. This is perfectly understandable, but you can’t really “try” the product risk free, so I definitely can’t recommend this product right now with these issues especially at its premium price tag. I’m going to keep it and sparingly use it hoping for some serious software updates, but I’m not holding my breath.
I’ll update this review if any of these issues get resolved. Hopefully they can be as it would seriously improve the quality of this product.
Response from MV.HealthDec 27, 2022
Hi there, Thanks so much for taking the time to write a detailed review and your kind words about the engineering. We really appreciate it. You are absolutely right - since our core focus is biomedical, most of our efforts go in the hardware and medical studies. That's why our App to be quite simple. The original reason behind creating was to provide a way for users or clinicians to set different vibration patterns and been evolving since. We are constantly improving the App, both on device compatibility (especially various Android ones) and adding features - long distance control being one we are working on at the moment. Let me ([email protected]) know if the lack of longer distance App control proves hindrance, and I will arrange for a full refund. Our 30 day returns policy applies to everything as we want all our customers have the best experience, even if the product doesn't quite work for them. Thanks so much! Soum
DH
D'Harry S.
I found Tenudo simply does not work
I found Tenudo simply does not work. 1.) There is no way I can get my balls through the bottom hole. 2.) The opening for the penis keep sliding forward due to the recommended lube. 3.) Bluetooth connection (reason for purchase), frustrating slow. 4.) On/Off switch very small and impossible to operate. And I do not need 12 speeds or various vibrations. This tool should really be much more easily operable.
Response from MV.HealthMar 26, 2021
Dear D’Harry
We are so sorry that you didn’t have a good experience with Tenuto and thank you for writing this feedback.
We designed Tenuto to stretch and adapt to a wide range of penis and scrotum sizes, however we appreciate it won’t work for everyone. Our product design team would love to speak with you as they are currently working on the next Tenuto and the more feedback they can incorporate into it the more people it will satisfy. As a thank you from us for your time, we will add you to our pilot users so you will be the first to get our new product, on us.
If you would like to feedback, please email me at [email protected] and I will liaise with you to set up the call.
Thanks again,
Lily
PA
Paul
I want to ask Ed a question about his…
I want to ask Ed a question about his 7/29 review. I also just received my Tenuto and have yet to get it on securely. What else have you learned since writing your review?
Response from MV.HealthAug 14, 2020
Dear Paul, Thanks for your feedback. I just spoke to our customer support team and they will send you a detailed email shortly. Soum x
BM
Benjamin M.
Lasted 5 minutes
I received my crescendo, set it up to charge, paired it to my app, downloaded the update, never connected properly in the 5 minutes that it actually worked before it turned itself off and now refuses to charge/turn on. Charger works fine, flashing green light but no pulse light coming from the vibe. Very disappointed, sent email with no response as yet. So I have in my possession the most expensive vibrator and also the shortest lifespan all in one unit. *insert sad face*
Response from MV.HealthJul 3, 2020
Hi Benjamin, Sorry to hear you're having trouble with your Crescendo. We responded to your email yesterday from "[email protected]" - did you not receive the email? let us know if you're still having issues! Thanks, Kelly