MV.HealthReviews of mysteryvibe.com

Response from MV.HealthAug 10, 2018

Hi Jay, You ordered Tenuto which is currently still only available for pre-order and has an estimated shipment date of late August/early September. We sent out an update about your order earlier this week. If you didn't receive it please get back to me with your email and we can look into why you didn't receive it. Sorry for any confusion the message asking you to review our service and the product caused - it's an automated system so unfortunately it got sent out by mistake. Please feel free to edit your review once you have received the product to reflect what you thought of it. If you have any other questions or want to speak further please feel free to reach out to me directly on [email protected] - Rachel x

Response from MV.HealthAug 10, 2018

Hi Timothy, You ordered Tenuto which is currently still only available for pre-order and has an estimated shipment date of late August/early September. We sent out an update about your order earlier this week. If you didn't receive it please get back to me with your email and we can look into why you didn't receive it. Sorry for any confusion the message asking you to review our service and the product caused - it's an automated system so unfortunately it got sent out by mistake. Please feel free to edit your review once you have received the product to reflect what you thought of it. If you have any other questions or want to speak further please feel free to reach out to me directly on [email protected] - Rachel x

Response from MV.HealthAug 9, 2018

Hi Timothy, thanks for your feedback! - Rachel x

Response from MV.HealthAug 9, 2018

Hi Gerald, thanks for your kind words! :) - Rachel x

Response from MV.HealthSep 17, 2019

Hi David, You ordered Tenuto which is currently still only available for pre-order and has an estimated shipment date of late August/early September. We sent out an update about your order earlier this week. If you didn't receive it please get back to me with your email and we can look into why you didn't receive it. Sorry for any confusion the message asking you to review our service and the product caused - it's an automated system so unfortunately it got sent out by mistake. Please feel free to edit your review once you have received the product to reflect what you thought of it. If you have any other questions or want to speak further please feel free to reach out to me directly on [email protected] - Rachel x

Response from MV.HealthSep 17, 2019

Hi Will, You ordered Tenuto which is currently still only available for pre-order and had an estimated delivery of late August. The current estimated shipment date for Tenuto is late August/early September, but as soon as we know the exact date we will be in touch with everyone who has ordered to let them know when to expect it. Sorry for any confusion the message asking you to review our service and the product caused - it's an automated system so unfortunately it got sent out by mistake. Please feel free to edit your review once you have received the product to reflect what you thought of it. If you have any other questions or want to speak further please feel free to reach out to me directly on [email protected] - Rachel x

Response from MV.HealthSep 17, 2019

Hi Matthew, you ordered Tenuto which is currently still only available for pre-order which had an estimated delivery of late August. The current estimated delivery date for Tenuto is early September, but as soon as we know the exact date we will be in touch with everyone who has ordered to let them know when to expect it. Sorry for any confusion the message asking you to review the product caused - it's an automated system so unfortunately it got sent out by mistake. Please feel free to edit your review once you have received the product to reflect what you thought of it. If you have any other questions or want to speak further please feel free to reach out to me directly on [email protected] - Rachel x

Response from MV.HealthSep 17, 2019

Hi Andrea, thanks for your feedback and sorry that you had a less-than-stellar experience of ordering from us. We are always looking to improve both our product and our shopping experience so we will definitely take your comments on board. We are actually in the process of making our motors stronger on our next production run, and we are also updating our packaging to make it easier to read. If you have any further feedback or questions please feel free to reach out to me directly on [email protected] - Rachel x