Armando
Simply the best tool to rebuild love.
Simply the best tool to rebuild love.
Response from MV.HealthJan 16, 2019
Hi Armando, so glad to hear you're enjoying Crescendo! - Rachel x

MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.
MV.Health (mysteryvibe.com) has 269 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Armando
Simply the best tool to rebuild love.
Response from MV.HealthJan 16, 2019
Hi Armando, so glad to hear you're enjoying Crescendo! - Rachel x
R E B.
Preordered months ago. Still not received and no recent updates on when will ship.
Response from MV.HealthDec 21, 2018
Hi REB, I'm sorry you have had a negative experience of ordering Tenuto from our site. We have experienced a number of unforeseen delays but we are finally starting to ship out products to the first batch of people who preordered (including you). As soon as your order leaves our warehouse in the next couple of weeks you will receive a tracking number and you'll be able to see where it is. If there's anything else at all that I can help you with please feel free to reach out to me directly at [email protected] and I will be happy to help :) - Rachel x
Karma
I love the toys thank you so much
Response from MV.HealthDec 21, 2018
Hi Karma, so glad to hear you love Crescendo! - Rachel x
Michael
High-quality product that delivers on its promises!
Response from MV.HealthNov 8, 2018
Hi Michael, so glad to hear you are enjoying Crescendo! - Rachel x
Lucy A.
Horrible service. I ordered product over 3 months ago. Emailed numerous times for delivery details. No response. No product. I am contiplating putting a fraud claim against the company is nothing happens by the end of this month.
Response from MV.HealthOct 1, 2018
Hi Lucy, I'm sorry that you feel that you have had a poor experience shopping with us. You ordered Tenuto, which is currently still only available for pre-order as we're still in the final stages of production. As soon as we have an exact shipping date we will be in touch with everyone who has ordered to let them know when to expect their order. I'm also sorry that you didn't receive a response to your emails - we reply to every email that comes through and I would love to follow up on that email to see how it got missed so we can improve our service. Could you please forward the email to me at [email protected] and if you have any other questions or comments, please feel free to reach out to me directly on my email. - Rachel x
Ski🎿Boarding🏂& Bike �.
The best vibe I’ve come across to this day and I’ve had no complaints with the ladies.
Response from MV.HealthSep 27, 2018
Thanks for your great review Ira, glad to hear you're enjoying Crescendo! - Rachel x
Tracy
What a wonderful company. Not only are their products great, their customer service goes above and beyond. My husband bought me the Crescendo vib almost 2 years ago. It's one of the best vibrators I have ever used. Love using it with my husband so much, I pre-ordered the Tenuto as a Christmas gift for him. I recently lost the charging pad for my Crescendo. I couldn't find a replacement on the website. So I emailed the company to buy a replacement. They responded the same day and are sending me a new one free of charge. Best ever!!!!
Response from MV.HealthSep 18, 2018
Hi Tracy, thank you so much for writing such a wonderful review! We hope you love Tenuto as much as you love Crescendo :) - Rachel x
Chris F.
Two months after ordering. I am receiving tons of junk mail...but they have not shipped any product. Where’s my stuff?
Response from MV.HealthSep 2, 2018
Hi Chris, You ordered Tenuto which is currently still only available for pre-order and has an estimated shipment date of early September. Sorry for any confusion the message asking you to review our service and the product caused - it's an automated system so unfortunately it got sent out by mistake. Please feel free to edit your review once you have received the product to reflect what you thought of it. If you have any other questions or want to speak further please feel free to reach out to me directly on [email protected] - Rachel x