MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.
MV.Health (mysteryvibe.com) has 269 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
mysteryvibe.com
Website
mysteryvibe.com
Category
Health Equipment
Location
San Mateo
Listed on Five Star Index
2026
About these reviews
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The company replied to 48% of reviews.
Latest
Most recent review: October 2026.
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I would not recommend this product if you are average length or shorter(be honest with yourself). I also could not get my testicles through without a bit of discomfort. I'm sure it works great if you're lucky enough to be 6 inches plus though.
Response from MV.HealthApr 14, 2021
Dear Radfishguy,
We are so sorry that you didn’t have a good experience with Tenuto and thank you for writing this feedback.
We designed Tenuto to stretch and adapt to a wide range of penis and scrotum sizes, however we appreciate it won’t work for everyone. Our product design team would love to speak with you as they are currently working on the next Tenuto and the more feedback they can incorporate into it the more people it will satisfy.
As a thank you from us for your time, we will add you to our pilot users so you will be the first to get our new product, on us. If you would like to feedback, please email me at [email protected] and I will liaise with you to set up the call.
Thanks again,
Lily
DH
D'Harry S.
I found Tenudo simply does not work
I found Tenudo simply does not work. 1.) There is no way I can get my balls through the bottom hole. 2.) The opening for the penis keep sliding forward due to the recommended lube. 3.) Bluetooth connection (reason for purchase), frustrating slow. 4.) On/Off switch very small and impossible to operate. And I do not need 12 speeds or various vibrations. This tool should really be much more easily operable.
Response from MV.HealthMar 26, 2021
Dear D’Harry
We are so sorry that you didn’t have a good experience with Tenuto and thank you for writing this feedback.
We designed Tenuto to stretch and adapt to a wide range of penis and scrotum sizes, however we appreciate it won’t work for everyone. Our product design team would love to speak with you as they are currently working on the next Tenuto and the more feedback they can incorporate into it the more people it will satisfy. As a thank you from us for your time, we will add you to our pilot users so you will be the first to get our new product, on us.
If you would like to feedback, please email me at [email protected] and I will liaise with you to set up the call.
Thanks again,
Lily
ES
Elizabeth Schwartz The S.
Don't buy
I bought a MysteryVibe Crescendo this last Christmas as a gift to myself, and boy do I regret it. The toy does nothing for me. It's hard to feel anything from it, even on the highest setting due to the strange design. Also it's bendable design doesn't really work. It just unbends while you're using it, moving it out of the spots you want it. And on top of all that, the app doesn't seem to work on Android devices.
So, upon finding the app doesn't work with my phone, I requested a return for my, at the time, unopened product. The only way to contact the company is through their website interface. Their email isn't listed (or wasn't at the time I was trying to contact them), they have no phone number to call, and nowhere to write. I tried on no less than 3 occasions to contact them through their website to request a return and a refund.
The emails apparently never went through.
So I went to my bank to request a refund from them. At this point I decided I was never going to actually return this product and opened it to try it out using the controls on the device. It was AWFUL. All I ended up feeling was frustrated, both sexually and mentally. I gave it another chance a different day and it fared no better.
I just got a message from my bank that MysteryVibe has denied my request for a refund because they say I only contacted them once. Their website didn't work, keeping me from returning my unopened product.
Do not buy from MysteryVibe. Not only is the Crescendo a bad product, but their customer service is TERRIBLE.
Response from MV.HealthFeb 17, 2021
Dear Elizabeth,
We are very sorry to hear about your experience.
Customer support is our priority at Mysteryvibe. We double-checked our customer support system and we saw your message and had replied straight away, but maybe it ended up in Spam. You will find our contact email as well as a phone number on our contact us page, please do call us if you don’t see a reply to your message straight away.
Unfortunately, with Android, while we are constantly testing our app on new phones, due to the large number of brands and Android versions out there, it’s difficult for us to ensure Bluetooth compatibility with all of them. Please let us know which phone brand and Android version you have, and we will build the support for that in our next release.
We also encourage everyone to check out our Play Page so they can enjoy all the things Crescendo has to offer since it’s a very versatile toy and the app is a small part of it.
Please get in touch directly via email [email protected] on the particular issues you are experiencing on the app and if we can’t resolve them, we will get the fix added to our next App release.
Please also add our two main customer support emails: [email protected] and [email protected] to your contacts so they will always go to your inbox.
Sorry again for the poor experience, we will make it right!
Kind regards,
Lily at MysteryVibe Support.
PA
Paul
I want to ask Ed a question about his…
I want to ask Ed a question about his 7/29 review. I also just received my Tenuto and have yet to get it on securely. What else have you learned since writing your review?
Response from MV.HealthAug 14, 2020
Dear Paul, Thanks for your feedback. I just spoke to our customer support team and they will send you a detailed email shortly. Soum x
ED
Ed
Tenuto cured my age related delayed ejaculation
I purchased the Tenuto to help with a loss of sensation issue that is related to aging and being circumcised (delayed ejaculation). My urologist advised me to get a vibrator for the perineum to enhance sensation. The Tenuto has successfully enabled me to consistently climax once again. The opening provided for the penis and scrotum is very small and since the device is very stiff, it was initially very frustrating, painful and difficult for me to get the Tenuto seated and positioned properly. However I found by initially placing a very flexible silicone penis ring around both penis and scrotum before putting on the Tenuto, it was much easier and painless to get the Tenuto on and have it stay on without dislodging and falling off. There is definitely a learning curve, but with patience and practice it is all good now. The vibrations are variable since they can be adjusted for different modes and strengths. I am very pleased with the strength of the vibrations compared to other male vibrators on the market. The battery charge lasts a very long time and the device charges rapidly. I would prefer a remote option vs app. My understanding is the company is working on a remote for Tenuto. I have found that this company seems to carefully listen to their customers and thoughtfully responds to their emails. My company contact Soum has been wonderful.
FT
Fred T.
Do not purchase the MysteryVibe Tenuto…
Do not purchase the MysteryVibe Tenuto product if you expect $ 150.00 dollars worth of quality. The engineering on the on/off switch is clearly defective and almost impossible to find it under the rubber covering. The device is bulky, inflexible, and trying to open it up enough to put your testicles in it is impossible. Not sure who they made this thing for but it's clearly not worth the money.
Response from MV.HealthMay 26, 2020
Hi Fred, Sorry to hear you are having trouble with your Tenuto! People often mistake the power symbol for the on/off switch (the button is right next to the symbol). We have found that the best way to use Tenuto is to make sure that Tenuto is turned on before putting it on. We also recommend connecting to the app in order to be able to control Tenuto whilst wearing it (you can control Tenuto without the app, but the location of the buttons make it slightly difficult once you're wearing it!). Before putting Tenuto on, generously apply a water-based lubricant on Tenuto, your penis, or both. Tenuto is easiest to put on during arousal. Stretch and open the “wings” outwards, as opposed to sideways to create a bigger opening to slide it on. Please send us an email on [email protected] so we can better help you with your experience of Tenuto.
BM
Benjamin M.
Lasted 5 minutes
I received my crescendo, set it up to charge, paired it to my app, downloaded the update, never connected properly in the 5 minutes that it actually worked before it turned itself off and now refuses to charge/turn on. Charger works fine, flashing green light but no pulse light coming from the vibe. Very disappointed, sent email with no response as yet. So I have in my possession the most expensive vibrator and also the shortest lifespan all in one unit. *insert sad face*
Response from MV.HealthJul 3, 2020
Hi Benjamin, Sorry to hear you're having trouble with your Crescendo. We responded to your email yesterday from "[email protected]" - did you not receive the email? let us know if you're still having issues! Thanks, Kelly
JB
Janie B.
Very slick
Cool toy and nice interface - slick and easy to use!