My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Mary R.
Took forever to get results. I had to Google every “ result” to find out what they meant. Didn’t tell me anything about my dog. Scam. Waste of $50
Response from My Pet SensitivityFeb 14, 2024
Hi, We're sorry to hear about your disappointing experience. Please reach out to us fi you need help understanding the results. We're here to help! Kind Regards, Customer Support Team
PAULETTE M.
I was kept informed about why it was taking longer than I expected for results. I appreciated you getting back to me. Your service was great.
Response from My Pet SensitivityFeb 14, 2024
Hi, Thanks for sharing your review! We're glad to hear that you appreciated our communication and that you found our service to be great overall, despite the delay in receiving your results. Keeping you informed and providing excellent service are top priorities for us, and we're grateful for your understanding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Kind Regards, Customer Support Team
Diane H.
Fast and detailed results. And they're affordable!
Response from My Pet SensitivityFeb 14, 2024
Hi, Thanks for sharing your review! We're thrilled to hear that you found our service to be both fast and detailed, and that you also found it affordable! Providing quick, comprehensive results at a reasonable price is a priority for us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Kind Regards, Customer Support Team
cheryl D.
Was actually surprised at how detailed they were about the different sensitivities that my dog has. Very thorough and when I reached out with a question, the response was quick
Response from My Pet SensitivityFeb 14, 2024
Hi, Thanks so much for getting in touch, We're delighted to hear that you were pleasantly surprised by the thoroughness of our service and the detailed insights provided about your dog's sensitivities! Providing comprehensive information and quick responses to your inquiries are top priorities for us. If you have any more questions or need further assistance, please feel free to reach out at any time. We're here to support you and your furry friend! Kind Regards, Customer Support Team
Syeda B.
Without this company I would never have guessed my pup was sensitive to so many ingredients like beetroot, which ended up being a main ingredient in her dry food. Switched her food immediately and her severe skin allergy cleared up right away! Super simple steps and got her results back in 3-4 days. Would recommend to everyone to just get insightful information into what could be upsetting your dog's tummy or skin.
Response from My Pet SensitivityFeb 14, 2024
Hi, Thanks for sharing your review! We're thrilled to hear about the positive impact our service had on your pup's health! Identifying and addressing sensitivities can make a significant difference in your pet's well-being, and we're glad we could provide you with valuable insights. Thank you for sharing your experience, and we appreciate your recommendation. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Kind Regards, Customer Support Team
Barbara M.
I have yet to receive and Norton labeled your website suspicious.
Response from My Pet SensitivityFeb 13, 2024
Hi, Just a heads up: we don't send out physical test kits. After placing your order, you'll get an email with your unique code. All you have to do is complete our online form, which helps our lab team process your results swiftly upon arrival. Following that, you'll receive another email with instructions and the address for sending your sample. Questions? Feel free to ask. We're here to simplify things for you! Kind Regards, Customer Support Team
Dog Mom Pet O.
The only thing I was not aware of before I purchased was that there would not be any box sent to me. And I sort of wish it tested for both sensitivities and allergies. Why not do both?
Response from My Pet SensitivityFeb 13, 2024
Hi, Thank you for your feedback and for sharing your experience with us. We apologize for any confusion regarding the packaging and the type of testing offered. Our goal is to provide clear and transparent information to our customers, and we will take your feedback into consideration to improve our communication moving forward. Regarding testing for both sensitivities and allergies, we focus specifically on sensitivities as our testing method is tailored to identify intolerances to various substances. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help and appreciate your input as we strive to improve our offerings. Kind Regards, Customer Support Team
Alicia
Very informative and gives you a good idea of things to avoid exposing to your dog.
Response from My Pet SensitivityFeb 13, 2024
Hi, Thank you for sharing your positive experience! We're thrilled to hear that our service provided you with valuable information to help keep your dog safe and healthy. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Kind Regards, Customer Support Team
