Randy H.
Answers finally!
The amount of time it took to get an email stating the sample was received was a little extensive. Over 2 weeks. However once I received that the results came the next day. But I was beginning to wonder if it just got lost. After 2 weeks I called and was told they still didn't have it. After that, however, the results make so much sense!! We have been fighting hives with my dog. Horrible bumps all over his back. The test came back that he is allergic to pork!! Ding ding ding!! He just started getting some snacks where pork is the main ingredient! Total. Ah-ha moment! He's also sensitive to corn meal and some other things so we are switching up his food in hopes to clear him up quickly. I feel this test saved me from a huge vet bill. Thank you!
Response from My Pet SensitivityFeb 15, 2024
Hi, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the delay in receiving the email confirming the sample's arrival. We understand your frustration and are disappointed to hear about the loss of your sample within the mailing system. However, we're glad to hear that the results provided valuable insights into your dog's sensitivities. It's great to know that you now have a clearer understanding of how to help your furry friend. If you have any further questions or need assistance, please don't hesitate to reach out. Kind Regards, Customer Support Team