My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityFeb 12, 2024

Hi, I'm sorry to hear about your frustration and concerns. However, I want to assure you that our results are unique to each individual and are based on the specific data provided from the hair sample provided by you. If you have any further questions or concerns about your results, please don't hesitate to reach out to our customer support team. Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 12, 2024

Hi, Thanks for sharing your review! We're thrilled to hear that you found our service quick, effective, and easy to use! Providing a seamless experience and clear results is what we aim for, and we're delighted that we could meet your expectations. It's great to hear that you're already taking action based on the results to improve your pet's well-being. If you have any further questions or need assistance in making changes, please don't hesitate to reach out. We're here to support you and your pet every step of the way! Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 12, 2024

Hi, Thanks for sharing your review, I'm sorry to hear about your disappointment with the results. It's important to note we test for all items within our list, however we do only show the reactive items within the report. Anything that does not appear within the report, it means this has no reactivity. Your feedback is valuable to us, and we appreciate you bringing this to our attention. If there's anything else we can assist you with, please don't hesitate to reach out. Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 12, 2024

Hi, I'm sorry to hear about your disappointment with the process and the results. Please get in touch with our support team so we can help you understand your results. Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 9, 2024

Hi, I'm sorry to hear about this, To resolve this issue promptly, I kindly ask you to reach out to us via email or telephone. Our team is here to assist you and ensure that your samples are properly received and processed. Thank you for bringing this to our attention, and we appreciate your patience as we work to address this matter. Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 9, 2024

Hi, We're glad to hear that our explanation about the nature of the testing helped clarify any misconceptions. Indeed, understanding the distinction between sensitivities and allergies is crucial for interpreting the results accurately. If you have any more questions or need further clarification, feel free to reach out to us at any time. We're here to help! Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 9, 2024

Hi, I'm sorry to hear about this, To resolve this issue promptly, I kindly ask you to reach out to us via email or telephone. Our team is here to assist you and ensure that your samples are properly received and processed. Thank you for bringing this to our attention, and we appreciate your patience as we work to address this matter. Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 9, 2024

Hi, I'm sorry to hear about the delay you experienced with your sample and the testing process. Sometimes, unexpected issues can arise during transit causing delays. We appreciate your patience and understanding while we worked to resolve the situation. If you have any further concerns or questions, please feel free to reach out to us. We're here to assist you every step of the way. Kind Regards, Customer Support Team