Caroline
It was a little long to get the samples…
It was a little long to get the samples to the lab (2 to 3 weeks) but once they got there, it took two days (busyness days) to get the results. Customer service was nice too and were answering fast. The report was well detailed.
Response from My Pet SensitivityJul 31, 2024
Hi, Thank you for your feedback! We're pleased to hear that once the samples reached the lab, the results were delivered promptly and that you found our customer service helpful and responsive. We appreciate your patience regarding the sample transit time and are glad the detailed report was useful for you. If you have any further questions or need additional support, please don’t hesitate to reach out. We're here to assist you! Kind regards Customer Care Team


