My Pet SensitivityReviews of mypetsensitivity.com

4.02,950 reviews
Pet Stores
10685-B Hazelhurst Dr. #24329 Houston, Texas, Texas

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My Pet Sensitivity

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About My Pet Sensitivity

Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.

My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: mypetsensitivity.com
Website: mypetsensitivity.com
Category: Pet Stores
Location: Texas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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My Pet Sensitivity reviews

2,950 approved reviews, newest moderated first

Andrew
Jul 28, 2024
Prompt and thorough
Prompt and thorough
Response from My Pet SensitivityJul 30, 2024
Hi, Thank you for your feedback! We're pleased to hear that you found our service prompt and thorough. Kind regards Customer Care Team
Michael S.
Jul 27, 2024
This may be a scam!!!
We still have not received our test results and it has been over 3 weeks! My wife has contacted them several times and still nothing.
Response from My Pet SensitivityJul 30, 2024
Hi, Thank you for your review. If you'd be willing to contact our team directly with your details we will be happy to look into this right away for you Thank you
Stuart G.
Jul 27, 2024
Very quick results really informative
Very quick results really informative
Response from My Pet SensitivityJul 30, 2024
Hi, Thank you for your feedback! We're glad to hear that you found the results quick and informative. Kind regards, Customer Care Team
bway
Jul 27, 2024
maybe a gimmick
This test seems like it could be effective information- yet I feel the trick is- they don't reference common foods or ingredients as allergies. Most of the results are uncommon or totally unfamiliar items that aren't typical to their exposure. Ie- you'd expect a typical panel & their severity of response. Like gluten, poultry, lamb, etc-- you won't see any such into or anything about the scales of what was tested for SPECIFICALLY. Also- I got one set of results & not the 2nd dog's results. Yet paid for the 'additional testing for the pair.
Response from My Pet SensitivityJul 30, 2024
Hi, Thank you for sharing your thoughts. We understand your concerns regarding the specificity and relevance of the items tested in the panel. It's important to have clear and familiar references, and we will take your feedback into account to improve our testing and reporting process. We apologize for any inconvenience caused by the delay in receiving your second dog's results. Please contact our customer service team so we can promptly resolve this issue and ensure you receive the full report for both pets. Kind regards, Customer Care Team
Amanda R.
Jul 26, 2024
It took longer than expected
It took longer than expected. It takes about 2 to 3 weeks for it to reach from their head office to the laboratory. But besides that I found the results very helpful. A few items in particular I was suspicious of and seeing them on the list just confirmed it for me. The other stuff I will test out with the elimination diet. Thank you pet-sensitivity.
Response from My Pet SensitivityJul 30, 2024
Hi, Thank you for your feedback. We apologize for the longer-than-expected wait time for your results. We're glad to hear that you found the results helpful and that they confirmed some of your suspicions. Your plan to test out the other items with an elimination diet is a great approach. We appreciate your understanding and patience. Kind regards, Customer Care Team
Kaylynn N.
Jul 26, 2024
Deceiving and confusing
I rated this what I did because I was looking for an allergy test. This company claims to be a sensitivity test not an allergy test but google stated allergy test and it's 2nd option. You're website is voted overall best dog allergy test at home. Thats decieving I wouldnt have spent the money if it wasn't considered a allergy test because thats what my dog needs. You say results within 3 days it's been well over 10 days and 15 when the samples got shipped. It's also outrageous to ask for tip. Pay You're employees this is not a tipping service!!! I've also only received results for one pet and the other hadn't even pen processed saying you have the sample. That's also the sample that needs more attention. I know that's not anything they had control over but you'd think they'd both be processed at the same time.
Response from My Pet SensitivityJul 30, 2024
Hi, We sincerely apologize for the confusion and the delay you experienced. We strive to be clear that our test is for sensitivities, not allergies, and we're sorry for any misleading information you encountered. The delay in processing your samples and the discrepancy in processing times are also unacceptable, and we are working to improve our service efficiency. We appreciate your patience and understanding. Please feel free to contact our customer service directly so we can resolve these issues promptly. Kind regards, Customer Care Team
Francesca
Jul 26, 2024
so helpful and well priced
so helpful and well priced. my dog has had severe gastro problems and been hospitalised recently because of this. vet suggested eliminating foods but this skips the middle man of trial and error. worth the money
Response from My Pet SensitivityJul 30, 2024
Hi, Thank you for your feedback! We're happy to hear that our service has been helpful for your dog's severe gastro problems and saved you the trial and error process. If you have any more questions or need further assistance, please don’t hesitate to reach out. We're here to help! Kind regards, Customer Care Team
Elizabeth W.
Jul 26, 2024
It sure is a starting place for my pet
It sure is a starting place for my pet. She is a rescue with a sensitive stomach. Now we know where to settle it down.
Response from My Pet SensitivityJul 30, 2024
Hi, Thank you for your feedback! We're glad to hear that our service has provided a starting point to help manage your pet's sensitive stomach. If you have any further questions or need additional assistance, please feel free to reach out. We're here to help! Kind regards, Customer Care Team

My Pet SensitivityReviews of mypetsensitivity.com

About My Pet Sensitivity

About these reviews

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My Pet Sensitivity reviews

Prompt and thorough

This may be a scam!!!

Very quick results really informative

maybe a gimmick

It took longer than expected

Deceiving and confusing

so helpful and well priced

It sure is a starting place for my pet

About My Pet Sensitivity

About these reviews

More in Pet Stores, Texas

The Dog Mom Store.

Still Beside Me

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My Pet Sensitivity reviews

Prompt and thorough

This may be a scam!!!

Very quick results really informative

maybe a gimmick

It took longer than expected

Deceiving and confusing

so helpful and well priced

It sure is a starting place for my pet