My Pet SensitivityReviews of mypetsensitivity.com

I ordered the cat plus for my cat because he has stomach problems and we thought he might be allergic to chicken. Sent my sample of the same day. 1st class post. I have no updates about it being received. I message them via Facebook numerous times and was told it takes 7-10 days for samples to be received. I messaged again and was then told it had been received 3 days before and was about to be tested. I asked for it to be cancelled as I no longer trusted this process. I was being fobbed off through messenger daily. I could not log into my account so they eventually sent me new log in details. When I said it still said awaiting sample 4 days later when I could eventually log in they changed it manually. But this point I'd lost faith so I asked for a refund. That took 3 days with them ignoring my email and just asking me to be patient. After each message I was asked very nicely to leve a review with the persons name and how helpful they had been. I said each time I will leave my honest review once I've completed this experience. I finally got my refund. And my account was updated to cancelled. Also they tell you to download the app which I did and could never log into it. Just said loading and stayed on the log in screen. I would avoid. I was desperate to find out if my poorly cat has allergies.

Very simple and straight forward to do, great communication and updates, and great turn round time. Well worth the money in my opinion.

It’s been two weeks and I haven’t received package, or an update about package arrival. I also never received a tracking link or an email confirmation with my order, just my money taken and no help! I’ve tried reaching out multiple different times. At least 6 times by phone, (with voicemail) which they say they will get back to you in within 24 hours but once again no response: this feels like a scam and I’m extremely disappointed with this service. I never write bad reviews but Dont recommend at all

Deceptive! Once you mail your pet sample for testing, and it is received by them, it takes 2-3 weeks of 'processing' before it even reaches the lab! Then you have to wait an additional 3-5 business days before you get the results! So, from the time you purchase it, until the time you actually receive the results is at least 4-6 weeks!! They are very deceptive about this on their site, beware! I asked for a refund immediately. I will find a better, more honest company to work with.

This is definitely a scam. I never received results and was denied a refund. DO NOT give your money to this slimy FAKE COMPANY! Wish I would have been smart and reviewed these reviews first!!! UPDATE: Please, GOOGLE Maps this company's US address. I uncovered something very interesting. The same mailing address for their "lab" or actually as you'll find out "fulfilment center" is exactly tied to the following business: "Stepparent Adoption Forms". ****Read the reviews! You will see this exact address is being used for other scam companies as well -A legitimate mail forwarder accepts the post (mail) but the "companies" are overseas and don't actually exist. This should be investigated. Although, you can't hold the mail fulfilment place liable for the fraud because they are probably just a protected middleman, legally speaking. Do. Not. Use. Scam. Scam. Scam.

Found that fish was a problem but had been feeding mine with salmon complete, sardines and fish oil 😩

Prompt service /easy reading - made to be easily understood Thank you

We received very prompt service and had the results of the testing within 3 days of sending the pet hairs in. They also keep you informed of the progress too which provides welcome reassurance. The testing results are sent via email in a 32 page report which covers a good range of sensitivities which gives us a good base to begin looking at how we remove some of our dog’s sensitivities in a structured way