Frank
Company states can take up to two weeks…
Company states can take up to two weeks for lab to receive sample. It’s been six weeks and they still have not received it. I requested a refund because it’s been far too long at this point. Was denied a refund. Do not do this business with these people. They do not return phone calls after leaving messages for days.
Response from My Pet SensitivitySep 18, 2024
Hi, I’m sorry to hear about the difficulties you've experienced. It sounds frustrating to have delays and issues with communication. If you need assistance with resolving this matter or have any further questions, please let us know. Your feedback is important and will be noted for improvement. Kind regards, Customer Care Team