My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityOct 9, 2024

Hi, Thank you for your kind words! We're thrilled to hear that our service provided you with helpful insights into what might be affecting your dog's skin. Knowing the specific sensitivities can really help in creating a better care plan for your furry friend. If you have any more questions or need further assistance, feel free to reach out! Kind regards, Customer Care Team

Response from My Pet SensitivityOct 9, 2024

Hi, Thank you for your feedback! We're glad to hear you found the service pretty good. If you have any specific suggestions or thoughts on how we can improve, we would love to hear them! Kind regards, Customer Care Team

Response from My Pet SensitivityOct 8, 2024

Hi, It sounds like you're seeking solutions to help with your dog's itching. Identifying food sensitivities through testing can be a significant first step. Once you know what to eliminate from your dog's diet, it can potentially reduce itching and improve overall comfort. Please let us know if there's anything further we're able to help you with Kind regards, Customer Care Team

Response from My Pet SensitivityOct 8, 2024

Hi, I apologize for the delay you experienced with your sample and for any confusion with the results. We aim to make the process as smooth as possible, and your feedback about the difficulty in understanding the results is important. Regarding the mailing label, I appreciate your suggestion and will pass it along to our team for consideration. If you have any further questions or need assistance with your results, please don't hesitate to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityOct 8, 2024

Hi, I'm sorry to hear about your experience with the samples and the conflicting results. That must be incredibly frustrating. We strive to provide accurate testing and clear communication, and it's concerning that you feel let down by our service. Your feedback is invaluable, and we'll work on addressing these issues to improve our processes. If you would like to discuss this further or seek resolution, please let us know. Kind regards, Customer Care Team

Response from My Pet SensitivityOct 8, 2024

Hi, Thank you for your feedback. We appreciate your patience with the process and understand that the initial wait time may have been a bit longer than expected. We're glad to hear that once the sample was received, the results came back quickly and proved to be helpful. If you have any further questions or need clarification on the results, don't hesitate to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityOct 8, 2024

Hi, Thank you for your feedback. It's great to hear that the results arrived quickly and that you were able to identify what your dog is allergic to. We understand that sorting through the extensive information can be a bit overwhelming, but it's important to give a comprehensive picture of potential allergens, even if some, like metals, seem surprising. Metals can sometimes be present in unexpected places such as water bowls, food packaging, or even household items. If you have any questions about the results or need assistance interpreting the findings, feel free to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityOct 8, 2024

Hi, We're pleased to hear that the test helped you identify what was triggering your dog's allergies and that you found the range of items tested valuable. It's great that the investment is already paying off by addressing your dog's itching. If you need any further advice on managing their sensitivities, feel free to reach out. Kind regards, Customer Care Team