My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityOct 14, 2024

Hi, I understand your disappointment with the allergy test results for your dog, especially if they listed allergens that seem irrelevant to their environment. It's frustrating when the wait for results is long, and then they don't provide useful insights. Consulting with a veterinarian may provide more tailored guidance, as they can recommend more suitable allergy testing methods based on your dog's specific symptoms and lifestyle. Thank you for sharing your experience, and if you have further questions or need assistance, feel free to ask. Kind regards, Customer Care Team

Response from My Pet SensitivityOct 14, 2024

Hi, Thank you for your feedback! We’re glad to hear that you found the price reasonable and that the results were helpful in understanding your dog’s allergies. It’s important to have clear insights to help manage their health effectively. If you have any further questions or need assistance, don’t hesitate to reach out! Kind regards, Customer Care Team

Response from My Pet SensitivityOct 14, 2024

Hi, I completely understand your disappointment with the results not being user-friendly or easy to interpret. It can be frustrating when you're seeking clear answers about your dogs' allergies, especially when they're experiencing issues like itching. If you feel the report didn’t provide the specific information you were looking for, consider reaching out to customer support again for clarification. Kind regards, Customer Care Team

Response from My Pet SensitivityOct 14, 2024

Hi, Thank you for your positive feedback! We’re thrilled to hear that you found the testing worthwhile and that it provided valuable insights into your dog’s sensitivities. It's great to know that the results have empowered you to make more informed choices about his diet. If you have any more questions or need further assistance, feel free to reach out! Kind regards, Customer Care Team

Response from My Pet SensitivityOct 11, 2024

Hi, Thank you for sharing your experience and feedback regarding the hair sample testing process. We understand how important it is to have clear information about timelines, especially when mailing samples internationally. Your insights about the collection center and the additional shipping time to the lab in the UK are valuable for others to know. We're glad to hear that once you received the results, they were thorough and well-presented. We appreciate your patience throughout this process and hope that the results will provide you with the answers you're seeking. If you have any further questions or need assistance, please don't hesitate to reach out! Kind regards, Customer Care Team

Response from My Pet SensitivityOct 9, 2024

Hi, I'm glad to hear you found the process easy to follow! Thank you for your feedback regarding the time it takes to receive samples. We understand that it can be a bit lengthy due to the clearing house, and we appreciate your suggestion for a warning about this in the instructions. If you have any further insights or need assistance, please feel free to reach out! Kind regards, Customer Care Team

Response from My Pet SensitivityOct 9, 2024

Hi, I'm glad to hear that you found the process easy and helpful for keeping Mila safe and healthy! It's great when tests can provide clear insights to help manage pet health effectively. If you have any further questions or need assistance, feel free to ask! Kind regards, Customer Care Team

Response from My Pet SensitivityOct 9, 2024

Hi, I'm sorry to hear that you haven't received your results yet. The typical processing time is usually quicker, but delays can happen. I recommend reaching out directly to customer support for a status update on your results. They should be able to provide you with more information and help resolve any issues. If you have any further questions or need assistance, please let me know! Kind regards, Customer Care Team