My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for sharing your experience with us. We're so sorry to hear about the issues with the original specimen, but we're glad that Emily was able to assist you promptly and help get your new sample processed quickly. It's great to know that you received your results so soon after the new sample arrived. We truly appreciate your patience and are always here if you need further assistance. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for your review. We’ve designed our process to provide you with faster results and minimize environmental impact, which is why we don’t send out physical test kits. Instead, you’ll receive an email after your purchase with everything you need to activate and submit your pet's sample the same day. This streamlined approach helps you get your health insights quicker while also reducing waste. If you need any help with the process at all, please do not hesitate to reach out. Thank you

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for your feedback. We’re sorry to hear that you experienced issues with the analysis and shipping process. We understand how important it is for both aspects to be smooth and efficient. Your comments will be shared with the relevant teams to help us improve our services. If you have any specific concerns or if there’s anything we can assist with regarding your results or the shipping, please let us know. We're here to help. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for your review! We're glad to hear that the process of mailing your sample was easy and that you received your results quickly. We aim to provide a fast and straightforward experience, and we're happy to know we met your expectations. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for your wonderful feedback! We're so happy to hear that the process was smooth and that eliminating the ingredients your dog is sensitive to has made such a positive difference. It's great to know that she's more comfortable and her scratching has decreased significantly. We appreciate your trust in us and are here if you need any further assistance. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for your kind feedback! We're so happy to hear that Cornelia was able to assist you and that the process was quick and easy. We hope your dog's skin improves now that you've identified the sensitivities, and we're thrilled that you're satisfied with the service. Thank you for your recommendation – we truly appreciate it! Kind regards, Customer Care Team

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for reaching out, and we apologize for the confusion with the results. We'll be happy to look into this for you, if you'd be so kind as to contact us with your order details Thank you and speak soon,

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for your review. We’ve designed our process to provide you with faster results and minimize environmental impact, which is why we don’t send out physical test kits. Instead, you’ll receive an email after your purchase with everything you need to activate and submit your pet's sample the same day. This streamlined approach helps you get your health insights quicker while also reducing waste. If you need any help with the process at all, please do not hesitate to reach out. Thank you