My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityJan 15, 2025

Hi, Thank you for your review. We’ve designed our process to provide you with faster results and minimize environmental impact, which is why we don’t send out physical test kits. Instead, you’ll receive an email after your purchase with everything you need to activate and submit your pet's sample the same day. This streamlined approach helps you get your health insights quicker while also reducing waste. If you have any questions about the process, please let us know Thank you!

Response from My Pet SensitivityJan 15, 2025

Hi, Thank you for sharing your amazing experience! We're delighted to hear that the test helped identify your dog's sensitivities and brought such positive changes so quickly. It's wonderful to know she's feeling better now. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 14, 2025

Hi, I'm sorry to hear your experience with us was unsatisfactory. As you can see we have requested a little more information from you, so we're able to locate your test and can then discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team

Response from My Pet SensitivityJan 14, 2025

Hi, I'm sorry to hear your experience with us was unsatisfactory. As you can see we have requested a little more information from you, so we're able to locate your test and can then discuss your case specifically. We will do all we can to make this right for you Thank you for leaving your review and we shall speak to you soon, Kind regards, Customer Care Team

Response from My Pet SensitivityJan 10, 2025

Hi, Thank you for your kind words! We're so glad to hear that you were pleased with our service. Your recommendation to friends and family is greatly appreciated. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 9, 2025

Hi, Thank you for your feedback. We're pleased to hear you received your results promptly. However, we’re sorry to hear about the spammy emails you received and any inconvenience this caused. Your comments are valuable, and we’ll ensure this is looked into to improve the experience. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 9, 2025

Hi, Thank you for your kind words! We're thrilled to hear that you had a positive experience with the service and that the instructions and results met your expectations. We appreciate your recommendation! Kind regards, Customer Care Team

Response from My Pet SensitivityJan 8, 2025

Hi, We’re sorry to hear about your experience and any confusion caused by the process. Losing and then locating a sample is not the standard we aim for, and we apologize for any inconvenience this may have caused. Our test is designed to identify sensitivities rather than allergies, which we understand may not have been clear. If you’d like, we can look into your case further to address your concerns or clarify any misunderstandings. Please feel free to reach out to our customer care team for assistance. Kind regards, Customer Care Team