My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityJan 7, 2025

Hi, We're really sorry to hear that you're not satisfied with the results. We understand how disappointing it can be when something doesn't work as expected. If you'd like, we can assist you in reviewing the results again to make sure all the information is clear, or explore other options to support you and your pet. Please don’t hesitate to reach out to us if you'd like to discuss this further. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for your review. We’ve designed our process to provide you with faster results and minimize environmental impact, which is why we don’t send out physical test kits. Instead, you’ll receive an email after your purchase with everything you need to activate and submit your pet's sample the same day. This streamlined approach helps you get your health insights quicker while also reducing waste. If you need any help with the process, please do not hesitate to reach out. Thank you

Response from My Pet SensitivityJan 7, 2025

Hi, We’re sorry to hear that the results were unclear and did not meet your expectations. We understand how frustrating it can be when you're looking for specific answers. Our test typically highlights sensitivities to certain foods, ingredients, or substances. However they cannot detect allergies. If the results didn’t meet your needs, please reach out, and we’ll work together to find the best solution moving forward. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for your kind feedback! We're thrilled to hear that your dog's tummy issues have improved and that he's feeling happier. It's great to know that the diet change has made such a positive impact. We're here if you need any further support! Kind regards, Customer Care Team

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for sharing your experience with us. We're so happy to hear that the report has helped you find a solution for your dog's itching and that both of you are already seeing improvements. It's wonderful to know that your dog is sleeping better, and we hope the positive changes continue! We're here if you need any further assistance. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 7, 2025

Hi, We’re sorry to hear that the test did not meet your expectations. The test is designed to identify sensitivities to specific foods, substances, and ingredients, which can help manage your pet's health and symptoms. However, it will not be able to detect allergies. If you would like some further information on the difference between sensitivity and allergy, please do not hesitate to reach out to us. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for your review. We're glad to hear you're pleased with the results! We understand that the distinction between a sensitivity test and an allergy test can be a bit confusing. While sensitivities and allergies share some similarities, they are different. Sensitivities are often a delayed immune response, while allergies can cause immediate, more severe reactions. We appreciate your understanding and will take your feedback into account for improving clarity on our website. Kind regards, Customer Care Team

Response from My Pet SensitivityJan 7, 2025

Hi, Thank you for your feedback, and we’re sorry to hear about your dog's ongoing health issues. While our test provides valuable insights into sensitivities, it may not capture every specific reaction. We recommend consulting with your vet to further explore your dog's food sensitivities or consider additional testing if necessary. We're always here to assist with any questions you may have. Kind regards, Customer Care Team