Penelope U.
Really helps me with my menstrual…
Really helps me with my menstrual cramps, i try many things before and anything helps me, then Livia change my life
Response from LiviaSep 5, 2021
Amazing <3

Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!
Livia (mylivia.com) has 2,411 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Excellent
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2,411 approved reviews, newest moderated first
Penelope U.
Really helps me with my menstrual cramps, i try many things before and anything helps me, then Livia change my life
Response from LiviaSep 5, 2021
Amazing <3
Eliz
I have had my Livia since the Kickstarter campaign and have not had any issues other than I had to reorder the flower pads as the cables can go bad. The product works well for me and my cramps so much so I don't need a heating pad or pain meds while using it. I don't use it every month because my periods range from mild to severe but the months that are bad I can't live without this.
Response from LiviaSep 5, 2021
We're so glad to read this! Enjoy Livia! <3
JA
7 months later I am still fighting for my refund. The product I received arrived a month late, in a colour I did not order AND it was defective (did not charge). I contacted Livia right away for an exchange but the customer service was completely non existent. I then realized I would prefer to just be done with them and get a refund as I was well within the policy. I was told I had to pay return shipping fees which is a bit outrageous for something that was defective, but I did so anyway. For the last 7 months I have been constantly having back/forth to get my return request accepted then my money refunded. The return was accepted at their location in early June, it is now the end of August and still constantly having to request for my money to be returned. This company is a literal scam exploiting women. Avoid if you can
Response from LiviaAug 31, 2021
Dear JA, We're sorry to hear that this is your feeling with us, we're sure that we can give you better service, we did a lot of effort to upgrade our support team and now we can compensate you in the right way. We have a call line 24/7 and Whatsapp messenger for Live chat, and we answer to our requests within less than 24hours via email. regarding the your question: I see that you have received the funds already as requested, is there anything else we can help you with? Thanks!
Brooke S.
Medicine doesn’t help my cramps. Heating pads help but they’re not practical at work, and the adhesive menstrual heating pads are expensive and don’t last long. Livia to the rescue- it’s discreet enough to wear at work and it actually neutralizes severe cramps when used at the correct intensity. I’ve had it since it’s crowdfunding days and am so grateful for this little thing. The only thing I wish is that it came with a leg band and longer wires so that I could wear it just as discreetly with dresses as I can with pants and skirts.
Response from LiviaSep 5, 2021
Thank you, Brooke! <3
Yooee U.
I cannot even begin to express my anger with this company. I have ordered three devices with Livia because they’re the only things that help my debilitating period pains, WHEN THEY DECIDE TO WORK! The customer service is non existence and pathetic. Their Facebook doesn’t work, they never answer the phone. I am fuming. There is even an article written by VICE, a reputable source, about how they scammed a poor young woman who was trying to save money for nursing school and about how terrible LIVIA is as a company. I have been trying to receive help and assistance with my broken device or even get a refund but you can probably guess how that went. Please PLEASE go with another company other than these muppets. Money really does get the better of people huh. I guess I will be going back to calling an ambulance for my pain until I have enough money to buy another device from ANOTHER COMPANY. The cheeky b*****ds are even flagging negative reviews in an attempt to remove them from the public eye. Ridiculous. Pathetic. Save your money and do not do business with these C R I M I N A L S. Edit; I refuse to respond to you through my review. Go through your emails and respond to everyone including me. Abhorrent way to deal with customers. You do not get points by making a show out of customer service. Deal with your customers appropriately. Edit 2; if you had responded to my emails and/or answered the phone, I wouldn’t have had to leave this scathing review. C’mon now… no backpedaling.
Response from LiviaAug 30, 2021
************************* - update - Dear Yooee, We might not see your request because you probably ordered from our UK distributor. we can't see the messages that you sent out to them. I'll be happy if you send me an email and I make sure to understand the problem and solve it within minutes. That's my email, [email protected] I'd love to email you if you write yours here - if you don't want to write it here we'll wait until we receive an answer from the distributor in the UK that might have your order information. we have distributors in more countries and they are selling it locally. that's why i'm really sad to hear this experience with you but I'm willing to help and find out what was the problem! Waiting to hear from you soon! Ran, The Livia Team ************************* ****************** -update- Hey Yooee, We're still waiting for your email or information about your order. We can't find it using your name here. Please, get back to us whenever you can, We want to find out the problem. Ran, The Livia Team ****************** Hey Yooee, I'm really sorry to hear about your experience with Livia. We've had serious pressure during the past few weeks due to global delays with the deliveries and the pandemic consequences that caused a peak in requests and longer waiting times for support. we've already upgraded our support and now tickets are being handled within 1-2 hours maximum. I hope we can see what went wrong with your case! We're doing our best to improve even more and recruit more support agents now so there will be no waiting times to receive a response. I'll make sure that you receive response fast and clear and we'll definitely solve the issue and make sure you are fully satisfied as well! I only need your email / order ID to take care of it, please let us know. My email address is [email protected] and i'm available almost all day long. 7 days a week. Waiting to hear from you! I'm sure Livia will help you once again if you give us a second chance. Ran, The Livia Team
Tarlea L.
Very few people realise that I struggle to live everyday with a condition called uterus didelphys which is a double uterus and two cervixes the pain during periods last 5 days or more and is the equivalent of labor contractions some days the pain was too much until I got my livia tens machine which instantly relieved my pain and made daily tasks possible again with zero medication intervention.
Response from LiviaAug 29, 2021
Thanks for this amazing feedback! <3 Keep enjoying your Livia :)
Nadia B.
I have been using Livia for a number of years now and it’s been a saving grace. Magically takes period pain away and I can get on with my day. Discreet enough to wear at work
Response from LiviaAug 29, 2021
Thank you Nadia. We're here for you anytime!
Rex B.
I've been using Livia since the product launched many years ago and it has completely changed my relationship with menstruating. I've suffered from dysmenorrhea and pain related to PCOS since I was a teenager and became dependent on strong painkillers for a long time because of it. Thanks to Livia I've been able to almost entirely ditch painkillers (except for light OTC ones), and get effective and comfortable relief. I even really like the shock sensations! I've recommended it to many friends and will continue to do so.
Response from LiviaAug 29, 2021
Thanks for recommending Livia!