LiviaReviews of mylivia.com

I wish I could give a better review. The product itself is effective but the battery life is only around 3-4 hours and the customer service I’ve had (basically being ignored) is extremely disappointing. If Livia customer service would like to reach out I’d love to get this issue sorted ASAP.

I wouldn’t recommend this product to any friends or family. However I have recommended the use of a TENSs machine to many people for their menstrual cramps as it is the only thing that has helped my cramps! The livia is a ridiculously expensive TENS machine and not worth the price. There are many TENS machines out there that are compact enough to put into your pocket.

I get really severe cramps from my endometriosis, this really helps with the pain!

Period pain was one of my biggest struggles every month until I bought a Livia! I no longer have to lie on the floor in anguish every month while I try to take painkillers which made me nauseous. Only thing is, I naively expected to get instant results when using the device but in reality, the pain takes 10-20 minutes to leave after I have put the device on. Also, if you purchase the device in a country outside of the USA check customs charges. I had to pay an extra 30pound for the device in customs charges. The box only comes with 3 sets of gel pads but I'm not convinced they will last me more than 3-4 periods. So in hindsight, it would have been good to order extra gel pads. Overall, the Livia is 100% worth the money. Thank you to the creators of Livia!

I still haven’t received my Livia despite what the website claimed as far as shipping time, which is a shame because I could have really used it this week!! 😩

It has taken over 2 weeks to ship. Customer service was horrible. Valeria provided no help and miss lead us several times. The only time I was able to speak to a supervisor was if I call at 11 pm. The times I called she always seemed to have the day off. Valeria didn't event try to help us she would always say that she would forward the issue but we never heard back from anyone else.

Had to pay £13.07 customs charges on a £24 purchase! Livia hides this warning in the small print and didn’t seem to care when I complained. Livia flagged my original Trust Pilot review as ‘incomplete’ and it was not published until I added more detail. I wonder how many more negative reviews are treated like mine?

I think this is a great device. Ibuprofen never helped me and I don't like to take pills anyhow. My cramps can cripple me and Livia greatly reduced my most severe cramps. I was hesitant to pay so much for it because other tens units can be purchased much cheaper, however, Livia is so small and portable I can wear it to work without anyone knowing. If you suffer from bad cramps and can't afford to lay around in pain all day, I highly recommend this product.