Clara L.
They won't reply to any messages or…
They won't reply to any messages or emails They've charged me for my device but it hasn't arrived... So far very disappointed in their customer service as the funds all go towards there marketing

Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!
Livia (mylivia.com) has 2,411 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent

Health Equipment · Maywood, California
Excellent

Health Equipment · RANCHO CUCAMONGA, California
Excellent
2,411 approved reviews, newest moderated first
Clara L.
They won't reply to any messages or emails They've charged me for my device but it hasn't arrived... So far very disappointed in their customer service as the funds all go towards there marketing
panos
I returned the kit back early july and after contacting them more than 6-7 times I never got a refund!!! it's been more than 6 months. What a waste of time and money. Sending an email directly to Adi and her telling me she will sort it out didn't change a thing. Search and read an interesting article in Vice that talk about this company about how they don't issue refunds in general. Unfortunately I didn't do my research and the worst part is that they take you for a fool in the end.
Debbie T.
Have had Livia since January, it has worked well so far, only one month that it took a while to cut in but the battery life when using on high power does go down quite quickly
Response from LiviaNov 28, 2019
Hi Debbie, First of all I am glad to know that Livia is helping you :) Regarding trouble shooting the battery life issue. Have you, as recommend, charged the battery for a full 12 hours before the first use of the Livia. If not, you may try doing so. Please send me an email to [email protected], with the subject as TrustPilot Review and let us know if you experience any change. -Adi.
Eram
Again, same automated response. They say I will get my refund, they are working on it. It has been over 5 months now. I know that a refund does not take that long. WHAT ABOUT LIVIA'S GUARANTEE OF GIVING A REFUND BACK WITHIN 30 DAYS? I have proof from Livia that they received my return 5 months ago! I urge you not to buy from a company that will not honor their guarantees. Maybe I will change my mind if I ever get my money back from them.
swade
Great product
Response from LiviaNov 28, 2019
Hi Swade, Thank you for sharing your experience with Livia. - Adi.
Lindsey
I love Livia! It makes a huge dent in terrible cramps.
Response from LiviaNov 28, 2019
Dear Lindsey, Thank you for the Livia love... we are happy that Livia is doing wonders for you. - Adi.
Ariel
Doesn’t live up to the hype
Response from LiviaNov 19, 2019
Dear Ariel, I am sorry to hear that Livia hasn't been more effective for you. You might consider watching this short instructional video: https://youtu.be/c-MNA3VgJ3A. It includes user tips and troubleshooting suggestions. Please let us know if your experience improves. -Adi.
Kelsey R.
Amazing! This product helps so much with cramps. I cannot below how well it works! Thank you so much
Response from LiviaNov 19, 2019
Dear Kelsey, Thank you for the Livia love... we are happy that Livia is doing wonders for you. - Adi.