AC
Refund status
**Updated** I was contacted by Ran and was issued a refund immediately. Thank you for taking care of this so promptly! I ordered Livia in 2019. Unfortunately, it did not work for me so I returned the device within the 120 trial period. Sent multiple emails about my refund. It is now 2021 and I have yet to receive a refund. Several others have this very same complaint. This company is a SCAM and I am reporting to the federal trade commission.
Response from LiviaJan 4, 2021
Hey AC, I dont have any information and how to help you to such review without a real name and email. Livia serve more than 160,000 customers around the world and the feedback is amazing. We want to check your case please identify yourself and we'll make sure everything is on track.... I'm available at [email protected] ** Hey Angela, Thanks for providing us your details within our reviewer more info request. The issue has been solved. please confirm that. :) ** Happy new year! Ran The Livia Team



