john
Excellent service and value
Excellent service and value
Response from INNOVOJul 1, 2020
Hi John, Thank you kindly for your review, glad to hear that you are happy with INNOVO so far. Danny

INNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.
INNOVO (myinnovo.com) has 1,726 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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john
Excellent service and value
Response from INNOVOJul 1, 2020
Hi John, Thank you kindly for your review, glad to hear that you are happy with INNOVO so far. Danny
Pamela T.
Good product but the measuring of the shorts is it accurate enough
Response from INNOVOJul 1, 2020
Hi Pamela, Thank you for your review. If you have any questions on sizing, please do not hesitate to contact us on 0800 028 5687, we will be happy to assist. Christina
Pam G.
Just started with the product. But from ordering to shipping I got the product immediately. I probably should have ordered one size smaller as suggested but wasn’t sure. Product is working as described. Can’t wait to see results!
Response from INNOVOJul 1, 2020
Hi Pam G, Many thanks for this great review. Glad to hear that your INNOVO arrived in good order. Remember to use INNOVO 5 times per week for 12 weeks for best results. Christina
Jen
Your delivery was very quick. Although I measured carefully the shorts were very baggy and I was worried they were too large. I contacted your customer service department who were very helpful. They have made a note that they’ve advised me to try them out first. If I have any problems they have reassured me they will send a smaller size. Planning to try them out tonight. Very reassuring and helpful.
Response from INNOVOJun 30, 2020
Hi Jen, Thank you for your review and I hope that your first use of INNOVO went well. Please do not hesitate to contact our Customer Care team if you have any further questions. Christina
Lanina
Bonjour, j’ai acheté le shorty innovo, après avoir fait 3 semaines de séances je l’ai bien stocké dans l’armoire. Quand j’ai voulu refaire des séances il ne se connecte plus et se met en alarme ( erreur de connection des électrodes ) comme il A plus de 6 mois aucun échange possible Ca me fait cher les 3 semaines. Le service après vente me propose d’en acheter un autre. Les 1ères cuissardes sont moins pratiques mais plus solides En résumé je suis très déçue du produit et ne le conseille pas
Response from INNOVOJun 30, 2020
Chère Lanina, Merci pour votre examen. Je suis désolé d'apprendre que vous n'êtes pas satisfait de votre expérience INNOVO. Le shorty INNOVO a une garantie de 6 mois. Vous pouvez acheter un shorty de remplacement en nous appelant au 0805 542 027. Christina
ka
I would like to be able to rate this product but haven't received it yet. All I have receive is numerous emails about using it, they said it had been shipped, when it hadn't. and wanting reviews on something I haven't received.
Response from INNOVOJun 30, 2020
Hi Ka, Thank you for your review. I have asked our Customer Care team to contact you to provide further information about your delivery. Christina
Sharon B.
This product was a very expensive mistake, I have used it for 14 weeks and it has made not a jot of difference to my bladder it's as bad as ever. I found it quite uncomfortable and at times quite painful to use even though I used far more spray than they recommend. What you have to take into account is that apart from the initial outlay for the shorts the conductive spray is another £15.00 per bottle which would be worth it if it worked but for me sadly it did nothing. As far as customer service they were excellent everybody I spoke to was very helpful and pleasant.
Response from INNOVOJun 30, 2020
Hi Sharon, I am sorry to hear that you have not had a positive experience with INNOVO so far. I will ask our Customer Care team to contact you to better understand your experience and see if there is any assistance that we can offer. Christina
Jacqueline N.
Very quick delivery even during lockdown.
Response from INNOVOJun 30, 2020
Hi Jacqueline, Thank you for your review, glad to hear that your INNOVO arrived in good order. Christina