INNOVOReviews of myinnovo.com

I received the first pair of shorts. Within the first two weeks, had to work with customer service to obtain a new pair. I was getting shocked due to a small pinhole in the vinyl. Customer service was great, replaced quickly, no problem. They thought the issue was shorts were too small, sent me a bigger pair. Within 2 weeks of having the replacement pair, the sharp shocks started again. I was super careful with the second pair. Not to stretch them, not to pull on them in anyway For this money, I'm completely frustrated and done. I didn't call customer service, and honestly don't want another pair. I consider it a lesson learned. I'm super bummed about this because I was starting to see improvement! But the quality of what you're paying for should hold up for longer than 2 weeks.

I’m in the middle of the program on the shorts which had to stop as I had developed a Recurring bladder infection, they were working and I’m pleased with the results but now I’m starting again and are very hopeful of good Results Can’t fault the service from innovo they’re the best they have been very helpful.

Great customer service In helping me get the right size shorts and always able to talk to someone with questions. And very helpful

I have completed my 12 week programme and now using shorts twice a week. Although not completely leak free, there is a really great improvement. I am really pleased with the results and will continue to use 2 or 3 times a week to hopefully gain more improvement.

I was really looking forward to seeing an improvement. The pants started off working well and now (after 2 weeks) they are giving me a shock in my right buttock. It is so painful, I have to very quickly unplug them. I have sent the customer service team a message so hopefully they will get back to me and help me. Has anyone else experienced this?

Customer service has been excellent so far. There appears to be an improvement but I am still in early stages of the process. So far am happy with decision to purchase.

I just finished my 8 session(half way through2nd week). I am feeling a lot of stimulation. Have followed info in book to correct any issues I have had. All due to not spraying correctly and moving during a session. Still have not noticed any reduction in leaking but I have been leaking for a lot of years. Only during day time. I am very optomistic. Will follow up after 5 weeks.

So far I have had a great experience with Innovo. I received my kit quicker than I had thought. The shorts were too big, so after a quick (and easy) call, they are sending me the next size down. I didn't have to argue my case or anything. They then proceeded to say that if the new ones don't fit, call back & they will send another size down. All of this free of charge. The customer service so far has been exceptional.