Since 2025, Gardyn collects verified customer reviews through Bazaarvoice. Trustpilot reviews reflect earlier customer experiences prior to product and service improvements.Transform your health and home with Gardyn! Our innovative vertical hybriponic system makes growing fresh, organic produce easy and convenient—right in your own space. Enjoy the benefits of nutrient-rich vegetables, herbs, and fruits that boost your immune system and improve overall well-being. Perfect for busy lifestyles, Gardyn empowers you to take control of your health while reducing your environmental footprint. Discover the future of wellness and sustainability, visit myGardyn.com today and start growing a healthier, happier life.
Gardyn (mygardyn.com) has 536 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
mygardyn.com
Website
mygardyn.com
Category
Agriculture & Produce
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 57% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I love the fresh salad from Gardyn. I have a second Gardyn now just mostly for fruiting plants, peppers, tomato, cucumber, etc.
Response from GardynMar 21, 2022
That's great to hear, Stephen! Happy Gardyning!
LM
Lana M.
I absolutely love my Gardyn
Everything in my Gardyn is growing, thriving and a vibrant, lush green. I love the Gardyn and highly recommend it to anyone who loves growing their own greens and more. It is a garden that not only nourishes my body, but looks beautiful and also soothes my mind and soul everyday as I look at my wall of green!
Response from GardynMar 21, 2022
Thank you, Lana! We are so happy to hear that the Gardyn is not only nourishing you, but soothing your mind too.
PA
Patricia
Fast to respond and get part sent to…
Fast to respond and get part sent to me..
Response from GardynMar 21, 2022
Thank you, Patricia! We are happy to hear Support could get you that part quickly.
SL
Susan L.
I love my Gardyn
I love my Gardyn! There is something very satisfying to know that what I’m producing is starting to provide the freshest greens that I’ve ever had. I am also loving the learning process about how hydroponic gardening works. Can’t wait to pick up a second unit for berries!
Response from GardynMar 21, 2022
Thank you, Susan! We are happy to hear you are enjoying the fresh greens!
KL
Karen L.
Love my Gardyn
Love my Gardyn. I eat a salad every day from it!
Response from GardynMar 21, 2022
That's so great to hear, Karen! Happy Gardyning.
DS
David S C.
I think you are charging way too much…
I think you are charging way too much for the service you are providing and have a very unfair policy towards owners like me of more than one device. A membership should be a membership.
Response from GardynMar 17, 2022
Hi David, thank you for your feedback. We are always looking for ways to improve the Gardyn experience. I will be sure to forward your feedback to the correct team. Although you can not use one membership for multiple devices, we do offer a discount on the membership for other devices in your home. If you would like to find out more about memberships for multiple devices, please email our support team at [email protected].
GL
Gayle L.
Mixed reviews! Love the concept, but they should have spend more time designing and testing....
I am a 30+ year experienced master gardener and have had a Aerogarden (Bounty Elite, 9 plant capacity) since October 2020 and a Gardyn since December 2020. The Aerogarden was a birthday gift and the Gardyn a Christmas gift. Years ago I tried growing basil hydroponically using the Kratky method - net cups and leca - not very successful, so the Aerogarden was intriguing. Very easy to set up, very easy to maintain and clean. I had similar high hopes for my Gardyn. Quite complicated to set up, honestly a nightmare to clean and to keep the algae at bay and rebooting the system when it loses wifi is a bit flaky. A couple tubing connections coming out of the pump failed within 6 months, as did the lights. Gardyn's customer service was good in terms of responding. They sent a new set of lights and three small lengths of replacement tubing which I'd already replaced with better aquarium grade tubing. When I’ve refreshed the tank, the tubing connections frequently come apart and I can see this will be a significant problem in future.
With a year + under my belt with both, I have learned that 9 plants is 6 too many to manage in the available real estate in the Aerogarden and 30 plants about 20 too many for the Gardyn. Dense plantings are detrimental for air circulation - even when there is an open window next to the Gardyn. I have found that adding nutrients on a prescribed schedule is not as effective as using a TDS meter to ascertain and adjust nutrient levels. I am also using the Aerogarden nutrients for both - using liquid as opposed to the granular Gardyn nutrients has led to more consistent uptake, I believe. I am only growing lettuces and herbs in both. I tried peppers, tomatoes, and cucumbers in the Gardyn....not practical because they take over, as does the cornflower.
I think I have come to a fairly stable cleaning routine with the Gardyn that takes more time every two weeks but will reduce the number of times I take the whole thing apart to clean. (I’ve done it twice and it consumes an entire Saturday and part of Sunday….much easier to do outside, weather permitting…not very permitting Nov- April in many parts!) I remove all the plants and the “plugs” – an upside down y-pod holder with a clone collar that prevents light from entering the town – and give all a thorough cleaning. Ridding the 30 individual holes of algae build up is a challenge and not entirely possible. I use an assortment of brushes and tools, but the placement of the nooks and crannies can not be overcome, so my hope is that I’ll just slow the algae down a bit. I have added an aquarium UV light to the water reservoir …hoping that will help, too. A significant flaw in the Gardyn design is the connections between sections of each tower. The algae and nutrients seep through the connections and where there is a little algae….you know what happens.
The Gardyn was very expensive for what it is. I bought the monthly Kelby plan for a year – but as an experienced gardener it wasn’t useful. It did give me 10 y cubes a month, so I have a lot of cubes for future use. The recurring revenue model ($5/pop for new ycubes, once you’re off the plan) is ridiculously expensive. Had it been more reasonable, I wouldn’t have been so hot to find a workaround…I use my seeds, bought 2” net cups, rock wool, and fashioned collars to prevent light on the rock wool….seems to work ok.
Gardyn could have spent a bit more time in the design/test stage before they went to market – may have negated the need for a quick gen 2. The ABS plastic sections are beginning to crack at the connections, the tubing should be sturdier. When this fails – or I get entirely tired of the algae battle – I will very likely design my own tower system….I have lots of ideas and youtube is a treasure trove of other ideas!
Response from GardynMar 14, 2022
Hi Gayle, we appreciate your feedback. We work hard to make every Gardyner's experience a delightful and fruitful one and your feedback is incredibly important and valuable to us in making the Gardyn experience the best it can be. The information you have provided allows us to see and address various pain points to further improve the overall customer experience. We will be sure to share it with the team. We would love to help resolve any issues you have with your Gardyn. Many Gardyners use fans and 3% H202 to prevent any algae growth in their systems. Email us at [email protected] or join the Facebook Gardyners group for helpful resources! In addition, we just had an event on pruning and thinning to help gardyners with their fruiting plants. Hope this information helps you on your Gardyning journey!
HW
Howard W.
This is a good system
This is a good system. It produces high quality produce. It's relatively easy to assemble and you get produce quickly.
Response from GardynMar 21, 2022
Thank you, Howard! We are happy to hear the assembly process was easy!