Since 2025, Gardyn collects verified customer reviews through Bazaarvoice. Trustpilot reviews reflect earlier customer experiences prior to product and service improvements.Transform your health and home with Gardyn! Our innovative vertical hybriponic system makes growing fresh, organic produce easy and convenient—right in your own space. Enjoy the benefits of nutrient-rich vegetables, herbs, and fruits that boost your immune system and improve overall well-being. Perfect for busy lifestyles, Gardyn empowers you to take control of your health while reducing your environmental footprint. Discover the future of wellness and sustainability, visit myGardyn.com today and start growing a healthier, happier life.
Gardyn (mygardyn.com) has 536 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
mygardyn.com
Website
mygardyn.com
Category
Agriculture & Produce
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 57% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I absolutely love my Gardyn. I am really getting the hang of propagating timing so I always have lettuce and other things I like to eat. I grew swiss chard that I'm not that fond of eating but is so stunningly beautiful, I'm keeping it to replant as a house plant. :-)
Response from GardynJul 20, 2022
That's so great to hear, Bobby! Happy you have the timing down and are enjoying the beauty of swiss chard.
BC
Benjamin C M.
My wife and I tried something less…
My wife and I tried something less sophisticated years ago. It was not a success. By contrast she setup the gardyn and it is amazing. We have changed the water or topped it off several times now and we love checking on our hungry little plants.
Think little tender leaves. We visit and munch on the tastiest plants we have ever had, or we have already made salads for the four of us! A little balsamic and wow, it is good!
Response from GardynJul 20, 2022
Thank you, Benjamin! It's so great to hear that your Gardyn is growing the tastiest plants you have ever had!
CH
Charlie
Grows way more than I was expecting
I took a few weeks to decide if I wanted to get a Gardyn but I'm so glad I did. It grows way more than I was expecting and has essentially replaced my bill for herbs and all types of lettuce. I had a few challenges getting a few of the plants to initially germinate but I ended up getting a heat map and since have no issue and Gardyn refunded all the plants that didn't grow. Great company and device. I'm looking forward to trying lots of plants I haven't even heard of that customers seem to rave about on the Facebook group.
Response from GardynJul 20, 2022
Thank you, Charlie! Happy to have you as part of our Gardyning community.
CT
CoralToons The V.
So been 3 weeks
So been 3 weeks , it didn't on day one. Couldn't get it connected. Got message has to be your wi-fi. I understand how to connect 2.4. And spent hours and hours on troubleshooting, after they said , not connecting was on their end , new gardyns Couldn't connect.. but they fixed , no reason can't connect, more troubleshooting. Nothing. I told them it's the motherboard, more troubleshooting, finally new motherboard, easy to connect.. mind you to replace lid , had to deassemble entire gardyn then put back together and hire a handyman to help because I can't do by myself. Then the cameras don't work... troubleshooting again and again over and over. Finally they will ship new lights , they said never had a problem cameras have always worked. Not true if you read reviews. I had 11 not sprout. They tell me me temp should be 70 degrees in house. I live in FL... 70 we would freeze and I would have 1,000 electric bill or more we keep at 76 and my bill is 300. Then my humidity in my house 55% is to low, I should get a humidifier and humidity should be 65% - 75%. Well that makes absolutely no sense. Humidifier lowers humidity but they said increase it... which make our home non liveable. Yes I paid a year in advance for membership which now thinking why? Then I noticed white mold on most pods, was told I should put a fan by the garden and order some solution to spray on wool which cost 40$ it's costing a fortune in addition to 1300$. No lights as of yet. Will try. But I dont want to risk not being able to return. They don't offer additional return time , although website says 90 days. I wanna love it. I do. But geez
Response from GardynJun 29, 2022
We are deeply apologetic that this has been your experience. We see Support was able to get in contact and are working to resolve any issues with your Gardyn.
The temperature of your home is actually perfect for germination. We say above 70 degrees. Our team will reach out to you to discuss ways to prevent any mold or other issues. We are determined to get you to a place where you love your Gardyn and will work with you to resolve any issues to get you on the right path!
AB
Amber B.
Over priced, not worth it.
Over priced since many of the features it touts don't work. The live cam is a joke, the time-lapse (entire reason I chose this over another more affordable brand) NEVER worked. They make you pay for a monthly subscription for nothing it's a cool concept but I'd go with any of the other more affordable brands anytime.
Response from GardynJun 27, 2022
Hi Amber, we are sorry to hear this. We are working hard to improve the time-lapse feature and will work with our team to look into your device. We saw that you had an issue with connecting your cameras during set up and were able to resolve this with Support in April. We are hoping we can turn your experience around and someone from our team will reach out to you to see what we can do. Thank you for your feedback as we strive to improve the Gardyn experience.
TK
Tko
Very bad
Very bad. Have tried for weeks to get help. Have even scheduled a tech support call. Gardyn did not call, there is no phone number for support. Simply a bot that sends in a loop. Big disappointment. Sending it back.
Response from GardynJun 24, 2022
Hi Tko, we are deeply apologetic that our Support team was unable to reach you. Please reach out to [email protected] so they can get everything resolved asap. Remember to check your spam folder because it's possible our replies were sent to that folder.
RM
Rob M.
The Gardyn support team quickly…
The Gardyn support team quickly resolved my issue. I was informed throughout. Very pleased. Thank you.
LM
L. M.
I was very excited when we first…
I was very excited when we first received our tower. It's beautiful and was not difficult to set up. And the first week was exciting as we watched a few of the pods begin to sprout. However, we are on day 25 and we have many pods not yet germinated and several have the very small starts looking like they will die. They've barely grown since they initially sprouted.
I've also had the unit go off-line several times and was not aware of it. It's not a quick fix and obvious fix to get it back on-line.
I've also had a challenging job in finding all the information I need in one location. I have to go through customer service via email to get info and that info eventually gets lost in the threads. I'm concerned that I am running out of time to determine if this will actually work as described before the trial period runs out and I have to go through the trouble of returning it.
I will send an updated review in the following week or two.
Update 10/06/25
I still have the tower 3 years later. It hasn't been ideal bit I must say that Gardyn has sent replacement parts, etc. in a true attempt to help things work and that has been very much appreciated.
Response from GardynJun 13, 2022
Hi Lisa! We are deeply apologetic that you experienced a low germination rate and that your device went offline. We see that you have been chatting with Support to get these issues resolved. We will reach out to you to show you where to find all resources/articles on successful germination and keep in touch with you to make sure you have an amazing Gardyn experience. Thank you for your feedback and we hope to get all your plants flourishing asap!