KHarrison
The whole system overheated and does…
The whole system overheated and does NOT work. I’ve sent emails no response yet on replacing or fixing the defective item so far. Edit* the company did email back, they are more interested in my use of Wi-Fi or membership vs solving the problem. Update: attempted to use the system again and it burned my toddler- lights are so hot. I would not recommend if you have pets or children. When unplugging I also burned myself from brushing on the outside of the lights. I can not imagine attempting to avoid the lights while harvesting just to not get burned. The box was also so hot it had that “over heat/burn” smell to it and it makes me feel like it’ll just burn the house down one of these times. I received a thousand dollar dud and the company has yet to attempt to come up with a solution. At this point I just want a full refund and to send it back!
Response from GardynJul 6, 2022
Hello KHarrison, we are so sorry to hear that you are experiencing issues with your Gardyn device. We have support agents that will assist you in replacing or repairing your device. We have reached out to you via email asking for additional information. Please check to see if you have an email from Gardyn support. We look forward to helping you.




