myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com reviews

715 approved reviews, newest moderated first

Patricia
Aug 29, 2026
Like the shaver
Like the shaver, easy to handle, clean and charge. I had to stop blade delivery as I was getting too frequently, this was taken care of immediately with no problems. Company very easy to work with! Product reliable.
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Stephen H.
Aug 29, 2026
Works really well
Works really well. The shaver is easy to use, clean, and performs as advertise. The price is very fair.
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Eric
Aug 29, 2026
Excellent item and it does what it said…
Excellent item and it does what it said . I love it and bought it for myself. It's quite and easy to use.
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Nanette L.
Aug 27, 2026
smooth as silk…
Works great left skin smooth as silk and no rash.cleans easy. It's so great I went back and bought more.
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Gary S.
Aug 26, 2026
I ordered a Flex series shaver for men…
I ordered a Flex series shaver for men and did not like the shaver at all. It does not do a good job of removing the hair, and 1 month later I was charged $26.70. There is no phone number to reach customer service, and you can only send an email or text message. I do not know why they are charging me for something I did not order. I am not happy with this company.
Response from myfreebird.comAug 26, 2026
Hi Gary, Thank you for taking the time to share your feedback. We're sorry to hear the FlexSeries didn't meet your expectations and understand how frustrating it is to receive a refill order you weren't expecting. Our Blade Refill Program is an optional subscription that's presented during checkout, but we never want a customer to feel surprised by future shipments or charges. After reviewing your account, we've processed a refund for your subscription order, and you should see those funds returned to your original payment method soon. We sincerely apologize for the frustration this experience caused and appreciate you giving Freebird a try. Your feedback helps us continue improving the customer experience.
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sis
Aug 25, 2026
I ordered the women's shaver month ago
I ordered the women's shaver month ago, and have only used it once. Yesterday, I received a blade refill which I never requested and got a charge on my credit card for 26.57. They haven't responded back to my email, which is the only way of communication with this company. I am very unhappy with a company that just takes it upon themselves to send products that were not requested, to get more money.
Response from myfreebird.comAug 25, 2026
Hi sis, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it is to receive a charge you weren't expecting. Our Blade Refill Program is an optional subscription that's presented during checkout and is designed to ensure you always have fresh blades when you need them. That said, we never want a customer to feel surprised by a refill order or future charge. We also apologize that you haven't received a response from our Customer Service team yet. If you haven't already, please send us a direct message with the email address associated with your order, and we'll be happy to review your account, ensure your subscription preferences are updated, and address any outstanding concerns as quickly as possible. We're also available over live chat, or you can text SUPPORT to 79637 to connect with our team. Thank you again for your feedback. We appreciate the opportunity to make this right.
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Cecil W L.
Aug 25, 2026
Awesome product!
Awesome product!
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Ben R.
Aug 25, 2026
Mediocre product, deceptive business model
Awful. I ordered a shaver. I received it in a timely fashion but it was mediocre at best. I figured i was just out $50 or whatever but a month later I got a blade refill in the mail and found out they'd signed up for a monthly subscription! I tried to cancel immediately but another refill arrived the next month. I am STILL trying to get them to cancel and refund my money. Avoid this company.
Response from myfreebird.comAug 25, 2026
Hi Ben, Thank you for sharing your feedback. We're sorry to hear that your experience with both the product and your subscription didn't meet your expectations. We understand how frustrating it is to receive refill orders you weren't expecting. Our Blade Refill Program is an optional subscription that's presented during checkout, but we never want a customer to feel surprised or have difficulty canceling. We've reviewed your account and will be refunding your subscription refill orders. We hope this helps make things right, and we sincerely apologize for the frustration and inconvenience this experience has caused. Thank you again for your feedback. We appreciate you giving Freebird a try and wish you all the best.
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