myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com reviews

715 approved reviews, newest moderated first

Betty
Sep 3, 2026
Freebird is a GREAT Razor.
The FreeBird is Honestly the BEST electric Razor I have ever owned, and you CANT beat the price. Their Customer service is also A1, and handles any issues IMMEDIATELY.
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Matt K.
Sep 2, 2026
This razor fulfills all my needs from…
This razor fulfills all my needs from my face and head all the way down my arms and even when shaving the Frank and beans no nicks or razor burn at all
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Sam S.
Sep 2, 2026
Trash!!!
This piece of garbage simply does not live up to the hype at all. It barely cuts, if at all, and then sometimes it will just stop, even with a full charge. When I requested a refund, not only did I get the runaround, I still have not received it, and this has been over a month ago from the time of this review. I would give it ZERO stars if it were possible. DO NOT RECOMMEND!
Response from myfreebird.comSep 2, 2026
Hi Sam, We're really sorry to hear about your experience, and we don't blame you for being frustrated. We did reply each time you wrote in to us, so it's possible our emails have been landing in a spam or promotions folder rather than your inbox, that's on us to fix, not something you should have to hunt for. We want to make this right and get your refund sorted for good, so we're going to try reaching out to you a different way (by SMS) to get this resolved directly. If you don't hear from us soon, please email us at [email protected] or reply here and we'll jump on it right away. Thanks for your patience, Sam, we're going to get this fixed. Team Freebird
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Debra
Sep 1, 2026
I love the ease of this shaver
I love the ease of this shaver. It works great and is so easy to clean.
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Katherin G.
Aug 31, 2026
Scam!!
Scam!! I purchased a shaver as a gift for my husband, it’s a piece of garbage by the way, my husband used it once and gave it away. Ever since I am being charged $26 monthly for “replacement” we have been trying to stop this illegal charge and try to get a refund but they keep sending us through loopholes. Finally my husband left a negative review and they replied with a number to text “support” we have tried about a dozen times but no response, I wish I could leave screenshots of the many messages and emails we have sent. They will reply to reviews to pretend that they are responsive but that is a lie also. It’s just to trap more people. PLEASE BE AWARE!!!
Response from myfreebird.comSep 1, 2026
Thank you for sharing your feedback. We're sorry to hear the product didn't meet your expectations and understand how frustrating it is to receive refill orders you weren't expecting. Our Blade Refill Program is an optional subscription that's presented during checkout, but we never want a customer to feel surprised by future shipments or charges. We've reviewed your account and have already issued full refunds for your subscription orders, please check your email for our reply to your message. We sincerely apologize for your experience and appreciate you giving Freebird a try. We wish you all the best.
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Joshua W.
Aug 31, 2026
It’s a solid product
It’s a solid product. I’ve used it for years with almost no trouble. And when I had trouble it was replaced immediately at no cost to me. Great customer service! That means a lot in this day and age.
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Mohave H.
Aug 31, 2026
Scam!!!
Scam!!! My wife purchased a shaver as a gift for me, ever since they keep changing her every month without her authorization for replacement. She never subscribed. There product is a junk anyway and I tried it once it didn’t work I donated it. Now my wife being charged every month $26 for garbage. We have been trying to get a refund or cancel but it’s a nightmare trying to get a hold of someone. G’n paypal doesn’t help either.
Response from myfreebird.comAug 31, 2026
Mohave - Thank you for sharing your feedback. We're sorry to hear that both the product and your overall experience fell short of your expectations. We understand how frustrating it is when a refill order isn't expected. Our Blade Refill Program is an optional subscription that is presented during checkout, but we never want a customer to feel surprised by future shipments or charges. Customers can also contact us by email, live chat, or by texting SUPPORT to 79637, and our team is always happy to help review subscriptions, cancellations, and refund requests. We'd appreciate the opportunity to make this right. Please have your wife email our Customer Support team using the email address associated with her original order, and we'll review the account and work with you to resolve your concerns as quickly as possible.
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Tara
Aug 30, 2026
Better tracking needed
Better tracking needed, smooth shave and good cleaning tools
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