Donnie S.
David and the whole staff is amazing I…
David and the whole staff is amazing I tell everyone. Thanks again
My Eyelab carries more than 2,000 designer eyeglasses for less. Get 2 pairs of eyeglasses for $59.95, free eye exam included. Find a location near you!
My Eyelab (myeyelab.com) has 789 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing789 approved reviews, newest moderated first
Donnie S.
David and the whole staff is amazing I tell everyone. Thanks again
customer
I had a bad experience it took well over three hrs to get a exam . Will never go or recommended anyone . They gave me a trial of contac lenses and the right eye was not the right size . I caught a eye infection. I called corporate and they didn’t do anything to compensate me. I spent 300 on glasses and exam
Response from My EyelabSep 26, 2018
Hello We know this incident must have been very unpleasant for you. Your comments regarding the service you received at our store are very important to us, and we will forward this feedback to our regional manager for training purposes.
customer George T.
I went to your eye lab I was treated good I was told $59 for everything it went up to $99 for some reason but the glasses not a big problem the big problem was when you say I laugh I was expecting my glasses to be made the same day if I knew I wouldn't get my glasses for two weeks I would have went to Walmart and got them in 3 days when I got called and they want to know why the review was by ask me how everything went I told him the same thing there's kind of a didn't say much and said thank you
Response from My EyelabSep 26, 2018
Hello George We know this incident must have been very unpleasant for you, it was never our intention to cause any inconvenience for you, your opinion is of great value to us, we will share it with our regional manager for training purposes. Please send us your contact information to [email protected] and we will reach out to you as soon as possible.
Helene
I was a walk-in and was assured I could have an exam, with that being said, I was seen in a timely manner. Glasses came in when promised. The whole staff was kind, professional and courteous, I’d certainly go back for all my eyewear needs!
Response from My EyelabSep 26, 2018
Hello Helene Thank you for sharing your experience with us! We love to hear from our patients and we would like to keep you as a customer for many more years!
Julio M.
Everything was great
customer
Lack of professionalism. Glasses were late and there were several other customers with the same issues. And doing the eye exam via satalite was not very enjoyable, there seemed to be a disconnected feeling. Won’t go back
Response from My EyelabSep 26, 2018
Hello We take pride in our patient's satisfaction and these incidents are not in line with our philosophy. Thank you for raising this matter, we will share your feedback with our regional manager for training purposes. We would also like to further assist you, please send us your contact information to [email protected] with the subject line Trustpilot Review and we will get in touch with you as soon as possible.
customer,shelley
The people there couldn't have been nicer, the only issue i had was pricing, i went because of an ad on tv, saying 59.00 for exam and two pairs of glasses ,i chose glasses that cost ten dollars more per glasses, they totalled 89.00 after much finagalling, couldn't you make pricing more clear?
customer
Awesome I enjoy my eye glasses