My Eyelab carries more than 2,000 designer eyeglasses for less. Get 2 pairs of eyeglasses for $59.95, free eye exam included. Find a location near you!
My Eyelab (myeyelab.com) has 789 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Sam1979
Worst company ever. Total scam. Please save your money and do not use eyelab. Company gets customer in by showing buy 1 get 1 free promo and free eye exam. But once you get in it is more like a big trap. They do not completely adhere to warranty policy. Very unprofessional and rude customer service. Too bad I cannot give 0 or minus stars.
Justine R.
Made an appt for the 59.95 special for exam & 2 pairs of glasses. I called twice before I went in to make sure specific amount of money to take in. The guy told me 59.95 exactly 3x unless I added scratch or uv protection then I'd be charged more. Got there. Asked the girl the same question before I started. Mind yu my appt was at 1:15 I dodnt get seen til 1:54pm and was not a real doctor. It was a doctor on a tv screen smh. When it was time, I chose 2 pairs glasses & was told final price was 248.00!!!! So i told them I called about the 59.95 and what I was told on the phone. They then started explaining all types of nonsense. So I out one pair back and got the 109$ glasses. Which they where still charging 115. So again I changed glasses out to 29.00 paid and price was still 108.00???? Didnt make any sense at all. Once I recieve my glasses I will NEVER return there again .
Miguel P.
EyeLab on Kendall is the best nothing else like it best Customer service to any of the Labs that I have been to everyone is very friendly and ready to help you at any moment
Cristina H.
I always have a great experience at the my eyelab on kendall and 107b avenue. I got to the store when Olivia was ready to close and she willingly took me in and not only did she listen to my concerns but she repaired my glasses in that instant. She's an expert at this business. It shows that she loves it. Let's just say that she made my christmas perfect when she took care of my glasses right away. Thank you for a great service. I truly appreciate that you took the time out of your end of day to take care of me. Many blessings and continued support for years to come.
Shaynii W.
Went to Hurst location and customer rep by the name of Inna is truly awesome! Great service and great price! Truly won me over with her expertise on her product. Glad I went to experience firsthand! Thanks Inna will spread the word! Thank you!
Brandy
I just spent over $90 for an eye exam. The frame selection sucks and were very expensive. For an exam glasses and exam over $375.00. What happened to $59.95 for exam and 2 pair of glasses? AND it wasn't even a real doctor. It was a video. I swear every time I go to an eye doctor I get ripped off!
Javiera U.
I spent almost $500 and I waiting 4 months for my daughter contacts lens is really inaceptable . This happens in snellville office . They are not professional and they don’t want give me my money back . This is a fraud always have problems with the machine and they want that my daughter go to the office to do the exam for 3 times . I WANT MY MONEY BACK!!
Alesia B.
I've been dealing with these people since November 2019. This is the Brookhaven location. DO NOT GO HERE! They are unscrupulous and fraudulent in my opinion. They will not honor the refund policy and LIED during the BBB complaint process (Yup, I filed a complaint). Got an email from the branch manager last Friday indicating that a refund had been processed back to the credit card on file. First of all, if they saved my card, they are out of compliance and can be SUED because I didn't authorize that and secondly NO REFUND HAS BEEN PROCESSED! GO. SOMEWHERE. ELSE!!!
