My EyelabReviews of myeyelab.com

All of the staff was very friendly and they were very thorough with my examination,I would definitely recommend them, all in all I had a good experience and I'm satisfied with the outcome of the entire process, thank you very much Eye Lab in Norman!!!

Had to give 1 star to make the review but zero star is the true rating. We were examined by a foreign doctor on a monitor. My husband was told he had cataracts and told him to go to eye surgeon but charged him $500 for glasses. Eye surgeon said he should have never been given a prescription until after surgery. My glasses were way off. I had to hold them up above my nose to be able to read clearly. We demanded a refund and are waiting 7 to 10 days for it. DO NOT GO HERE!!!

Me and My family went to My Eyelab recently and the service was amazing. I wanted to thank the three ladies that helped me and my family out. Their names are Lynnsay, Ritta, and Rachel. There are such nice people. They are seriously my favorite people, I will definitely look forward to going back there! Thank you so much Lynnsay, Ritta, and Rachel!

CLIENTS BEWARE! After 3 appointments and 2 complete eye exams, my eyeglass prescription was still not correct. Having lost faith in this company to provide a correct prescription, I requested my money back. I did receive a partial refund. However, I was informed that the fee of $59 for the eye exam was not refundable. Upon making a call to My Eye Lab's main office, and objecting to my having to pay for an incorrect prescription, I contacted by the store manager in Statesboro Ga and was asked to return to My Eye Lab for yet another consultation with the store manager. After trying on the exact same prescription glasses and (of course) having the exact same results, I again explained that I didn't feel that it was right to have to pay for an incorrect prescription. The manager assured me that she would make an attempt to persuade the company to refund the remaining $59 to me. It has been over 2 weeks and I haven't seen the amount refunded nor have I heard a word from anyone at My Eye Lab regarding their decision. A wasted $60 to someone like me that is on SS and a tight budget (or, really for anyone at all) is nothing to 'shake a stick at'. Shame on you, My Eye Lab!! NEVER AGAIN will I step foot in this automated scam they call an eye lab.

Worst place DON'T go here. They will rip you off! They take advantage of the Senior population. GO somewhere else!!!

I know this is a lot to read and if you decide to you do if you don’t, you don’t but I had to put my feelings out in the open I felt I needed to do that. Today’s episode of as Sheddrika turns so let me tell ya 😜🤪 so I decide to go to My EYELAB because I need new glasses. I call the Cutler Bay office and of course I make an appointment, went through the typical questions of do you have insurance YES , what type of insurance OK YES THAT WORKS WITH US so he tells me that I can come at 2 o’clock to bring my other glasses or contacts 👍🏾 it will be $25 copay for the eye exam with my insurance. Now, I walk into the My EYELAB at 1:58 PM. The guy at the desk is having a conversation with the only 3 people in the entire place. They all turn around and look at me the gentleman says hi can I help you 🙋🏾‍♀️ I say hi. I’m here for my 2 o’clock appointment. He asked me what type of insurance do I have? He did not ask me my name. He did not check to see if I had an appointment. He asked me what type of insurance I have that was his first question to me so I tell him that I have an appointment I have this insurance that I have and he tell me that they do not take the insurance 🤔so you can imagine if you know me I mean really know me my face at this specific time is 🤬🤬🤬 so I asked, how much is it to do the exam without my insurance that someone told me you guys take this morning, but don’t take now????? 💆🏽‍♀️he tells me they cannot do that they cannot do it because they would have no way of charging my insurance now I asked about not having insurance, so why would you need to charge my insurance that you took this morning 🤦🏽‍♀️but now you don’t except while I’m standing in there ???? Now CAN you tell me what THE HOLY HELL happened? Someone please explain to me what did I miss? What is the issue? And yes, yes I have already called the corporate office and wrote a letter of the disgusting way. I felt being treated like that, the disappointment is there are no words. I watch things like this happen, and I guess I should not be surprised , but people say RACISM IS DEAD, I read all the time how RACISM IS DEAD it’s not here, so I guess it’s dead if you’re playing dead or just not looking, I wish sometimes I can just let someone feel a piece of the disappointment And disgust I felt in the human race at that moment. I am so glad I taught my children to not see color,differences, handicaps, in people to treat everybody the same

They use the cheapest lenses, it peal and flakes. Cause me not to see clear at night. Lenses kept pop out of my prescription shade. Not good. Get insurance on the lenses not the frame. PAID OVER 600$ FOR BOTH.Had them less then a year.

I was never called that my glasses were in, and when I went to the store to see if they were in. I was met with rudeness. I was handed my glasses and That was it. They didn’t help to get my new glasses to fit properly. I went to another eye glass company and paid them To get my new glasess to fit right. I will never use my eyelab ever again.