My Eyelab carries more than 2,000 designer eyeglasses for less. Get 2 pairs of eyeglasses for $59.95, free eye exam included. Find a location near you!
My Eyelab (myeyelab.com) has 789 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Chad H.
This place is a joke supposed to have my glasses today and nobody can tell me where they are. Nor have I got a phone call saying they are going to be late very disrespectful. I got talked into going here and I should have stayed with lens crafters
Ramona V.
These guys haven’t stopped! Not getting anything for my reviews other than the satisfaction of knowing I walk out of My Eye Lab with a new pair of prescription glasses that I love and at a good price. Lisa and Izzy made it hard to turn down another offer for a new look! If you haven’t been satisfied with this location then you haven’t been asking for what you want. Next time ask for the Ramona discount (I made that up but it can’t fail) and don’t give up until you get the glasses you need or want at a fair price.
Tracy A.
Just listening to all the bad reviews I will tell everyone I know not to go to this place.
Dalia.
Let me explain first, I never have the time to write reviews but this company My eyelab made me do it, the reason is, I went to see the eye doctor she gave me a prescription for my eye medicine in mini piece of paper not even sent it to my pharmacy and unfortunately I lost the piece of paper so I called them so many times about getting a copy of my prescription back then finally the customer service rep transfers the call to the store and this gentleman tells me I have to go to the store to get another prescription I explained to him I cannot go to the store I do not have a car and will have to pay more than $20 for transportation and this gentleman from the store hangs up on me like he did not really care. I understand he was explaining to me but there is got to be a way to get a copy of the prescription without having so much hassle, I 'm sorry to tell you this company gave me the worst esperience ever will never go back again, never got the copy of my prescription
Dakota
Both glasses were two different prescriptions;when I tried to get a refund a day after I was told I couldn't, despite the website saying you can if your unsatisfied. Took weeks for them to come in, because they never called because they put my number down wrong,and while everyone said I can get a refund and waited an hour I was told I couldn't
Super
nice and friendly place would recomend all my friends and family will be returning soon to this store very helpful
Norma Cintra- C.
This company is a ripoff, I was there at the beginning of the month to check my vision since they are contracted with my insurance. And made a big mistake trusted this was a company that was trustworthy and did not look at my bill before paying the amount that I thought I heard that was $29.00 dollars since I brought my frames with me and my insurance covers $200.00 it seems that was correct but this company was charging $524.00 dollars just for the lens my advice shop around.
customer
This place does bad business and will not honor a warranty for glasses. I ordered on 09-11-21. I got an email on 09-20-21 stating the glasses arrived at store. On 09-21-21 I picked them up. The earpiece broke within the year. I called on 08-29-22 and was told the warranty was good until 09-21-22. So I brought the glasses into store on 09-18-21. I was then told the warranty expired on 09-11-22. 1 year from the time I “ordered” the glasses. Not from 1 year from the time they were ready for pickup. This company is a fraud and not honoring what they state in their contracts. Do not use this company
