Alice S.
I would strongly recommend not buying directly
I would strongly recommend not buying directly from the EarFun website. I’m currently having a problem with the shipping and their customer service has been terrible and completely unhelpful. This is especially disappointing because I actually love their products. I already own two pairs of their earbuds bought on Amazon and I’ve always been very happy with them, which is why I decided to buy a third pair directly from their site.
Response from EarFun AudioJun 15, 2026
Thank you for your feedback. Our customer service team will handle your case appropriately.


