EarFun Audio Reviews | Read Customer Reviews of myearfun.com

EarFun Audio Reviews | Read Customer Reviews of myearfun.com

EarFun Audio reviews

Showing 6 reviews with 4 stars · Clear filters

chris
Sep 10, 2026
Overall very good quality
Overall very good quality. Excellent customer service. Had a problem charging. Very helpful email offering troubleshooting. Still had problem so sent new set by next post.
Response from EarFun AudioOct 20, 2026
Thank you so much for your kind support! Your encouragement truly means a lot to us and motivates our team to keep improving our products and service. We are always committed to providing high-quality products and a great user experience. If you have any questions, please feel free to contact us.
Report
Habibi D.
Jun 22, 2026
So my earfun air stopped charging
So my earfun air stopped charging, like the case it's charging but they aren't charging, what i can do?
Response from EarFun AudioJun 25, 2026
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused. To assist you further, please email your order number to our customer service team at: [email protected]. We'll address your concern promptly once we receive your details.
Report
jumpman
May 3, 2026
Excellent product.
Excellent product. Nice prices. Much better than Apple.
Response from EarFun AudioMay 6, 2026
Your encouragement truly means a lot to us and motivates our team to keep improving our products and service.
Report
Jason Z.
Dec 8, 2025
So far I have enjoyed the headset
So far I have enjoyed the headset
Response from EarFun AudioDec 9, 2025
Your support is our greatest motivation. We will continue to work hard to create high-quality products and serve users.
Report
Aap P.
Dec 7, 2025
I ordered from their official website
I ordered from their official website, unfortunately they used a bad third party shipping company which has only 1,5 stars. Guess what, item didn't arrive, was marked delivered to neighbours without stating on which number. Thankfully customer service (Freya) is responsive and gave me a refund.
Response from EarFun AudioDec 8, 2025
We sincerely apologize for the inconvenience and for the experience you’ve had. We will follow up with our logistics department to improve the shipping issue.
Report
Theo B.
Sep 23, 2025
ANC failed too soon, but fast and helpful support
I got the EarFun Air Pro 4 as an early birthday gift and liked them at first, but about 2.5 months in the right earbud started making a high-pitched screech whenever any type of ANC was on. EarFun support walked me through troubleshooting and, when that didn’t fix it, immediately sent a replacement pair that arrived at my address in three days. I’m grateful for the quick, professional help, but disappointed the original ANC failed so soon. Edit: one month later noise cancelling stopped working on the new ones. I contacted Earfun support and they refunded the person who bought me the original ones.
Response from EarFun AudioSep 25, 2025
Thanks for choosing EarFun. Your support is our greatest motivation. We will continue to work hard to create high-quality products and serve users.
Report