MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Mrs S.
It's easy to use.meals are great
Response from MyDiabetesJul 3, 2026
Hi there, Thank you for your review. We're delighted to hear you're enjoying the app and wish you continued success on your journey. 😊 Best regards, MyDiabetes Team
Christine M.
I used to be 69kg but I am now 79kg , I used to smoke but have not since 2018, I used to be on . In 2011 I had 3 stents then 2018 I had a triple heart by Pass. I also then got taken into hospital with Covid, I was put on program of steroids, I had a mask on giving me oxygen, I was very ill, I was in hospital for 6 weeks. Since then I've suffered with long Covid which effects my legs,,
Response from MyDiabetesJul 2, 2026
Hi Christine, Thank you for sharing your story with us. We wish you all the best on your health journey and hope MyDiabetes provides helpful support along the way. 😊 Best regards, MyDiabetes Team
Ms Margie A.
Clear thoughtful balanced and truthful not like some that make it very difficult to work thtough
Response from MyDiabetesJul 2, 2026
Hi Margie, Thank you for your kind review. We're pleased to hear you found the information clear and easy to follow. 😊 Best regards, MyDiabetes Team
Maria Luisa Monforti F.
ho acquistato il periodo di prova il 25/05/2026, dopo una decina di giorni, ho disdetto abbonamento dall'app. Oggi 30/6/2026 mi vedo addebitare 8,00+49,69€. Ci provano tutti quando provi un app. Per adesso do una stella perchè 0 non è disponibile, se mi restituiscono i miei soldi cambierò recensione, ma nn penso proprio.
Response from MyDiabetesJul 1, 2026
Ciao Maria, Ci dispiace sapere della tua esperienza. MyDiabetes è un servizio in abbonamento e i rinnovi vengono elaborati in base ai termini accettati al momento dell'iscrizione, a meno che l'abbonamento non venga annullato prima della data di rinnovo. Se l'abbonamento è stato annullato dall'app, saremo lieti di verificare cosa è successo nel tuo caso. Se hai ulteriori domande o desideri parlarne ancora con noi, ti invitiamo a contattarci nuovamente all'indirizzo [email protected]. Il nostro team sarà felice di aiutarti. Cordiali saluti, MyDiabetes Team
Rev Liz O.
The app is the best I have come across. The ability to swap meals, make them personal with little ingredient changes is so helpful. The meals are by necessity a little restrictive - but maybe later they will change. I certainly do not feel hungry and often do not even eat the snacks available. It is early days but I am losing weight! Thank you.
Response from MyDiabetesJun 30, 2026
Hey Rey, Thank you for sharing your experience with MyDiabetes—we’re glad to hear it’s been the best app you’ve come across and that meal swapping and personalization have been so helpful. We appreciate your feedback on meals feeling a bit restrictive at times, and it’s great to hear you’re feeling satisfied and already seeing early progress with your weight. If you have any questions or need support as you continue your journey, we’re always here to help. 😊 Best regards, MyDiabetes Team
Elizabeth E.
The program looked pretty good but I never really used it. Got a message today of a $72 charge on my card from them. $25 every 3 months is what I agreed to. I have canceled the subscription and requested a refund as I never agreed to that. Never again! Poor customer service and overcharging.
Response from MyDiabetesJun 30, 2026
Hi Elizabeth, We’re sorry to hear about your experience. Please note that not using the app does not automatically cancel an active subscription. MyDiabetes is a subscription-based service, and subscriptions remain active until they are canceled through the platform where they were purchased. If you have already submitted a refund request, our team will review your case. If you have any additional questions or would like to discuss anything further, please contact us again at [email protected], and we’ll be happy to assist. Best regards, MyDiabetes Team
Trina
This company’s billing method is fraudulent. I signed up for a six month trial. Without realizing that it would automatically bill me in other words auto pay. In addition, there was an additional unexplained charge in which I never received answers for. After multiple attempts of going to PayPal and my personal bank. I just had to cut the losses. I hate dealing with this company and would never ever use this service again, nor would I recommend them.
Response from MyDiabetesJun 30, 2026
Hi Trina, We’re sorry to hear about your experience and understand your frustration. MyDiabetes is a subscription-based service, and subscription details, including auto-renewal terms, are presented during the signup process. If there was an additional charge you do not recognize or if you would like to discuss your case further, please contact us again at [email protected] so our team can review it and assist you. Best regards, MyDiabetes Team
Suzanne
I came here just to get a meal plan because I’ve done everything else that was being offered to me and I didn’t wanna go there anymore. I like that it was easy for me to reject all your different offers.
Response from MyDiabetesJun 30, 2026
Hey Suzanne, Thank you for sharing this—we’re glad the app made it easy for you to skip offers and focus on what you needed. We understand you came specifically for a meal plan, and we’re here to help you get a personalized one that fits your goals. 😊 Best regards, MyDiabetes Team