MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Mary B.
Very easy to follow - looking forward to having a plan I can follow.
Response from MyDiabetesJul 8, 2026
Hey Mary, Thank you for sharing your feedback with us. We’re glad to hear that you find MyDiabetes easy to follow, and we’re excited to support you as you begin your personalized health journey. 😊 Best regards, MyDiabetes Team
Rachel S.
I can't place a review, I haven't begun the process yet
Response from MyDiabetesJul 7, 2026
Hey Rachel, Thank you for sharing your feedback! We understand you haven’t started the process yet, and we appreciate you taking the time to share your thoughts. We hope you have a great experience with MyBody, and if you have any questions, we’re always here to help. 😊 Best regards, MyBody Team
Joan D.
I joined with a good discount, however the following month they took £62.20 out of my account in 2 payments on the same day and when I complained that I was not warned, they gave me a refund of £5 as a gesture of goodwill. Really don’t see any goodwill in that!!!
Response from MyDiabetesJul 7, 2026
Hi Joan, We’re sorry to hear about your experience. MyDiabetes is a subscription-based service, and subscription details, including renewal terms, are presented during the signup process. Prices may also vary depending on the selected plan and any promotional offers available at the time of purchase or renewal. If you have any additional questions or would like us to review the charges on your account, please contact us again at [email protected] and our team will be happy to assist. Best regards, MyDiabetes Team
Susan C.
Easy to navigate and use.
Response from MyDiabetesJul 5, 2026
Hey Susan, Thank you for your kind feedback! We’re glad to hear you find the MyDiabetes app easy to navigate and use, as we always aim to keep the experience simple and user-friendly. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Lee S.
I have been charged for hidden subscription charges that I would like to be paid back immediately. Do not deal with this crooked company.
Response from MyDiabetesJul 7, 2026
Hi Lee, We’re sorry to hear about your experience. MyDiabetes is a subscription-based service, and subscription details, including renewal terms, are presented during the signup process. If you believe there has been an issue with your subscription or charges, we'd be happy to review your case. Please contact us again at [email protected], and our team will be happy to assist you further. Best regards, MyDiabetes Team
Michael L.
very good so far. new to this
Response from MyDiabetesJul 4, 2026
Hey Michael, Thank you for your feedback—great to hear it’s going well so far, especially as you’re just getting started. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Dwayne
Well, I hope they do as they say they will! I didn’t much like being pressured into buying other products though.
Response from MyDiabetesJul 3, 2026
Hey Dwayne, Thank you for sharing your feedback and for giving MyDiabetes a try. We’re sorry to hear you felt pressured into additional products—that’s not the experience we want for our users, and your feedback will be shared with our team to improve clarity and transparency. We’re committed to supporting you in a helpful, no-pressure way going forward. 😊 Best regards, MyDiabetes Team
James B.
I think it is too soon to up-sell as I want to see results first and tweak things as I see results. Both Positive and negative. This is a new learning experience for me.
Response from MyDiabetesJul 3, 2026
Hi James, Thank you for your feedback. We understand your perspective and appreciate you sharing it. We'll pass your comments along to our team as we continue improving the experience. 🙏 Best regards, MyDiabetes Team