MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Ellen F.
n/a- I am not interested in talking about my condition
Response from MyDiabetesJul 28, 2026
Hey Ellen, Thank you for sharing your thoughts with us. We completely understand and respect your preference, and MyDiabetes is here whenever you’re ready to use the app in a way that feels comfortable for you. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Kathy M.
What a scam. I have ceased my subscription 2 months ago and My diabetes has still taken out $65 per month for the last 2 months. Please cease my subscription immediately. Total scam!!!
Response from MyDiabetesJul 29, 2026
Hi Kathy, We're sorry to hear about your experience. If you previously canceled your subscription and are still seeing charges, we'd like to review this with you. Please contact us again at [email protected], and our team will investigate your subscription status and assist you further. Best regards, MyDiabetes Team
Sheri H.
Information is informative...Offers great prices on their products...Can't wait to see my plan!
Response from MyDiabetesJul 28, 2026
Hi Sheri, Thank you for your review. We're excited to be part of your journey and hope you enjoy your personalized plan. Wishing you the very best as you get started! 😊 Best regards, MyDiabetes Team
Martha
Did not expect to be hit with so many "offers". I did not order any of the extras. I believe this is somewhat misleading. You should reveal the offers before any payments are made.
Response from MyDiabetesJul 28, 2026
Hey Martha, Thank you for sharing your feedback. We understand your concerns about the offers presented during the process, and we appreciate you bringing this experience to our attention. We’ll continue working to make our subscription flow clearer and more transparent for our users. 💚 Best regards, MyDiabetes Team
Alison P.
I signed up to My Diabetes as it looked helpful and well planned. The subscription charge for one month was affordable. However, once youve downloaded the app, tjere is a further subscription charge! It seems to be a scam! I have today emailed your company to explain further
Response from MyDiabetesJul 28, 2026
Hi Alison, We're sorry to hear about your experience. MyDiabetes is a subscription-based service, and all subscription plans renew automatically unless canceled before the next billing date. Any optional purchases are presented separately and require their own confirmation before payment. If you believe there has been an issue with your subscription or charges, please contact us again at [email protected], and we'll be happy to review your case. Best regards, MyDiabetes Team
Robert T.
Professional Thank you
Response from MyDiabetesJul 27, 2026
Hi Robert, Thank you for your kind words. We truly appreciate your feedback and hope you continue to have a positive experience with the program. 😊 Best regards, MyDiabetes Team
Alison
Easy to follow
Response from MyDiabetesJul 27, 2026
Hey Alison, Thank you for sharing your feedback with us. We’re glad to hear that MyDiabetes feels easy to follow and supports you on your health journey. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Michael A.
The promise to help me achieve my goals
Response from MyDiabetesJul 24, 2026
Hi Michael, Thank you for your review. We hope the program helps you make steady progress toward your goals, and we're glad to be part of your journey. 😊 Best regards, MyDiabetes Team