Ms Sue H.
Avoid like the plague
Avoid like the plague! I signed up on an 'offer' for 3 months but was not notified it was an on going subscription. Today £72 was taken out of my account and no refund available. Obviously I have cancelled any future payments and it's been confirmed I will not be charged anymore. Have warned my bank just in case!
Response from MyDiabetesFeb 18, 2025
Thank you for sharing your experience. We’re sorry to hear about the confusion regarding the subscription. While recurring charges are outlined in our terms and confirmation emails, we understand your frustration. We’re glad the cancellation has been confirmed, and no further charges will occur. If you have any questions, feel free to reach out via email.




