MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Nedra B.
Easy to follow and choose the plan that is best for you.
Response from MyDiabetesAug 11, 2026
Hey Nedra, Thank you for your kind feedback! We’re glad to hear that you found it easy to follow and choose the plan that works best for you. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Alessandro
Ho acquistato il periodo di prova a febbraio 2026 e dopo una decina di giorni, avendo rilevato che l'app era per me assolutamente inutile, l'ho disinstallata e disdetto l'abbonamento. Salvo poi vedermi addebitare il rinnovo in due pagamenti per un importo complessivo di circa €150,00. Esperienza che sconsiglio vivamente a chiunque
Response from MyDiabetesAug 11, 2026
Ciao Alessandro, Siamo sinceramente dispiaciuti per la frustrazione e la delusione causate dagli addebiti relativi al rinnovo. Comprendiamo che tu abbia provato il servizio, abbia deciso che non faceva al caso tuo e che pensassi di aver annullato l’abbonamento prima che avvenisse il rinnovo. Vorremmo chiarire che la disinstallazione dell’app non comporta automaticamente la cancellazione di un abbonamento attivo. La cancellazione deve essere effettuata tramite le impostazioni relative all’abbonamento. I prezzi degli abbonamenti, i termini di rinnovo e le informazioni sulla fatturazione ricorrente vengono inoltre indicati al momento del pagamento e sono inclusi nei nostri termini e condizioni. Se un abbonamento viene cancellato con successo prima della data di rinnovo, non dovrebbero essere addebitati ulteriori costi. Vorremmo comunque esaminare la tua situazione specifica, compresi i due addebiti per un totale di circa 150 €, e verificare la cronologia delle cancellazioni e degli addebiti sul tuo account. Ti preghiamo di contattarci all’indirizzo [email protected], citando questa recensione su Trustpilot e fornendo l’indirizzo e-mail del tuo account e i dettagli di pagamento pertinenti. Il nostro team potrà così indagare sugli addebiti e aiutarti a chiarire cosa sia successo. Cordiali saluti, Il team di MyDiabetes
Bryan S.
Appreciate the meal plans and ideas. Reading stories of people going through the same thing
Response from MyDiabetesAug 10, 2026
Hello Bryan, Thank you for your kind feedback! We’re glad to hear that you’re finding the meal plans and ideas useful, and that the stories shared by others help you feel more supported. We hope MyDiabetes continues to be a helpful resource on your journey. 🙌 Best regards, MyDiabetes Team
Susan M.
I would appreciate an anti-inflammatory pre-diabetes diet plan if possible. It also needs to be Gluten Free for me. You have so many wonderful options but I have many restrictions!
Response from MyDiabetesAug 9, 2026
Hey Susan, Thank you for sharing your feedback! We understand that balancing pre-diabetes needs with an anti-inflammatory and gluten-free diet can come with many restrictions, and we appreciate you sharing what you need. We’ll keep your suggestions in mind as we continue improving our meal options and personalization. 😊 Best regards, MyDiabetes Team
Gordon B.
ease of set up
Response from MyDiabetesAug 9, 2026
Hey Gordon, Thank you for highlighting the ease of setting up MyDiabetes! We’re glad to know you had a smooth start with the app. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Edward
The meal tracking worked well but the app as a whole does not function properly. Does not sync properly with Apple Health it provides the wrong or no data. This is supposed to be integrated so that you can properly track your calories. I felt like I paid for half of what they promised. I cancelled and deleted the even before my three month plan ended.
Response from MyDiabetesAug 9, 2026
Hey Edward, Thank you for your feedback! We’re glad meal tracking worked well, and we’re sorry the Apple Health syncing and overall experience fell short. We appreciate you bringing this to our attention. 😊 Best regards, MyDiabetes Team
gino M.
not really sure of what I'm getting into
Response from MyDiabetesAug 7, 2026
Hello Gino, Thank you for your feedback! We understand that starting something new can feel uncertain. Our goal is to make your experience as clear and helpful as possible, and we're always here if you have any questions along the way. If there's anything you'd like help with, please don't hesitate to contact us at [email protected]. 🙏 Best regards, MyDiabetes Team
Jayne R.
So easy and professional and they come back fast with replies
Response from MyDiabetesAug 6, 2026
Hello Jayne, Thank you for your kind words. We truly appreciate your feedback and hope you continue to have a positive experience with the program. 🙌 Best regards, MyDiabetes Team