MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Melinda Lowe M.
It sounds great, but I don't like someone trying to sell me a ton of stuff of stuff before I've even tried the program/etc.
Response from MyDiabetesApr 4, 2025
Thank you for your feedback! We understand that it's important to experience the program first before making any decisions. We appreciate your thoughts and will take them into consideration to improve our approach.
Beaunnia
I am just trying to get help to improve my health. The experience was great and simple.
Response from MyDiabetesApr 3, 2025
Thank you for your kind words! We're so happy to hear that your experience was great and simple. We're here to support you on your health journey!
Claire
Hadn't cancelled but was reminded to when £54 came out of my account. As I was trying to cancel as where the informant is stored seems to be hidden, they took another £21 out of my account
Response from MyDiabetesApr 3, 2025
Thank you for reaching out. We’re sorry to hear about the confusion with your subscription and the charges. We understand how frustrating this can be. Please contact our support team at [email protected] so we can assist you further and help resolve this issue.
Michelle S.
Everything was easy to understand. I did not appreciate having all the extra items being pushed to add. Thank you
Response from MyDiabetesApr 3, 2025
Thank you for your feedback! We're glad to hear the instructions were clear. We understand your concern about the extra items and will take that into consideration. Appreciate your input!
Vera W.
Took out subscription. Wasn't what I expected. Tried to cancel almost immediately. They took £40 from me. No cooling off period.. Be aware folks.
Response from MyDiabetesApr 3, 2025
We're sorry to hear about your experience. It’s important to us that our customers are satisfied, and we understand your frustration. Please reach out to our support team for assistance with your cancellation. We appreciate your feedback!
Consumer
This may be a useful App for those with diabetes but take extreme care when signing up to supposed FREE TRIAL. I have been duped into paying £54 plus £21 for two elements which I was sure I had cancelled during the trial but apparently not. Also note payments go to Lithuania so expect delays in correspondence
Response from MyDiabetesApr 3, 2025
We’re really sorry to hear about your experience and understand your frustration. It’s important to us that our customers have a clear understanding of our services. Please contact our support team so we can assist with resolving this. Thank you for your feedback!
Liduvina V.
Easy to sign up!
Response from MyDiabetesApr 3, 2025
Thank you for your feedback! We're glad to hear the sign-up process was easy for you. Let us know if you need any further assistance!
Jonathon Y.
MyDiabetes helps me keep track of my calories and stay on track with my goals.
Response from MyDiabetesApr 2, 2025
Thank you for your feedback! We're so glad to hear that MyDiabetes is helping you stay on track with your goals and manage your calories. If you have any questions or need further support, feel free to reach out!